topic Re: Make a payment in Get Support

Update autopay

waynemartin1 — Wed, 05 Jan 2022 16:45:39 GMT

Re: Update autopay

totalUser — Sat, 25 Apr 2020 00:36:57 GMT

You can do it from your selfserve

Click on make a payment

Then in manage your cards

Than on replace this card

https://selfserve.publicmobile.ca/Overview/payment/new-oneTimeTopUp-Page/?PostbackParameter=Overview

Make sure you leave apt number blank in your address and don't make the space in your postal code

Re: Update autopay

Naepalm — Sat, 25 Apr 2020 00:37:29 GMT

@waynemartin1

Go into aelf serve look for payment at the top, rhen click update autopay at the bottom. Some one will post this picture from a macro very soon...lol

Re: Update autopay

Naepalm — Sat, 25 Apr 2020 00:39:53 GMT

Re: Update autopay

gblackma — Sat, 25 Apr 2020 00:41:20 GMT

@waynemartin1 use the screenshot below to see where to go. Remove tje card currently on fil and re-enter the new one.

When entering your debit/ credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).

Stay safe.

Make a payment

waynemartin1 — Sat, 25 Apr 2020 01:31:12 GMT

Re: Make a payment

geopublic — Sat, 25 Apr 2020 01:36:07 GMT

@waynemartin1

Setting up AutoPay means that you earn $2 every 30 days!
To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info

If you're having trouble registering or updating your credit card, here are a few tips you can try:

Make sure the billing information you entered is exactly as shown on your credit card statement.
Do not include any apartment/condo/suite numbers, and do not enter any special characters or abbreviations in the address line.

Hope this helps!

Re: Make a payment

gblackma — Sat, 25 Apr 2020 01:37:09 GMT

@waynemartin1 is your account suspended? We need some more information. What's the message when you login or call 611? Thanks. Stay safe.

Re: Make a payment

computergeek541 — Sat, 25 Apr 2020 02:00:15 GMT

threads merged

Re: Make a payment

mpcdesign — Sat, 25 Apr 2020 02:49:08 GMT

@waynemartin1, why is there two blank posts from you? Was this done intentionally or non-intellionally.