topic I need customers service in Get Support

I need customers service

rellik669 — Tue, 04 Jan 2022 18:19:29 GMT

I need a puk code phone locked

Re: I need customers service

Cyber — Sun, 05 Apr 2015 18:03:24 GMT

Hello @rellik669,

To request a PUK code, you have to send an email to Public Mobile.

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

- Choose "SIM & Activation"

- Choose "Activation"

- Choose "I activated my phone and SIM card more than 24 hours ago"

- Choose "I did receive an error message"

Then click on "Email Us" and fill up the form.

An agent from Public Mobile will answer you before the end of tuesday.

Re: I need customers service

Martin — Sun, 05 Apr 2015 18:06:12 GMT

Hello,

If you became a customer before January 27, 2015, you can call *611 from your cell phone or 1-855-4Public from any telephone.

If the above does not apply to you, you must communicate with Public Mobile by web mail only. Click Contact Us in the lower column on this site's home page. Another page will open with Email Away on it. Click that. Another page will open with a web form and a hyperlink called None of the above. Click None of the above, and submit your request to Public Mobile.

Good luck!

thanks everyone who helped

rellik669 — Sun, 05 Apr 2015 18:43:46 GMT

Happy holidays

Re: I need customers service

rellik669 — Sun, 05 Apr 2015 18:45:21 GMT

Thank you I got it fixed cheers mate

Re: I need customers service

Cyber — Sun, 05 Apr 2015 18:47:11 GMT

@rellik669,

Great ! That was fast to receive your PUK code.

Happy Easter Sunday

Re: thanks everyone who helped

chukdefatey — Sun, 05 Apr 2015 20:11:59 GMT

Your welcome, but can you tell us who helped you with what?

Re: I need customers service

chukdefatey — Sun, 05 Apr 2015 20:13:09 GMT

@rellik669, Can you tell us how you got the PUK code.

Re: thanks everyone who helped

Cyber — Sun, 05 Apr 2015 20:13:44 GMT

@chukdefatey,

Original post of the OP is :

http://productioncommunity.publicmobile.ca/t5/Discussions/I-need-customers-service/m-p/9064

Me and Martin has helped him.

Re: I need customers service

Martin — Sun, 05 Apr 2015 20:15:18 GMT

chuk,

Speaking for myself, I called *611 when I needed the code.

Re: thanks everyone who helped

chukdefatey — Sun, 05 Apr 2015 20:21:35 GMT

^Got it, not sure why he created another thread he should have Thanked you guys in the same thread. This thread only adds confusion