topic My credit card expires in Get Support

My credit card expires

Talisman368 — Wed, 05 Jan 2022 16:45:37 GMT

Re: My credit card expires

Daps — Thu, 18 Jun 2020 20:00:16 GMT

@Talisman368Once you have your new card, you can go here

https://www.publicmobile.ca/en/bc/get-help/articles/update-or-remove-your-payment-card

Re: My credit card expires

Talisman368 — Thu, 18 Jun 2020 20:00:54 GMT

Re: My credit card expires

geopublic — Thu, 18 Jun 2020 20:02:52 GMT

@Talisman368

If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info

If you're having trouble registering or updating your credit card, here are a few tips you can try:

Make sure the billing information you entered is exactly as shown on your credit card statement.
Do not include any apartment/condo/suite numbers, and do not enter any special characters or abbreviations in the address line.

Hope this helps!

Re: My credit card expires

Daps — Thu, 18 Jun 2020 20:06:30 GMT

Alternatively, you can pay by other means (example: payment voucher)

https://www.publicmobile.ca/en/bc/get-help/articles/voucher-payment-options

Keep in mind that if you no longer have a valid card registered on your account, you won't qualify for the $2 autopay credit every 30 days.