topic Re: Registered card in Get Support

Registered card

Bonbon — Wed, 05 Jan 2022 16:44:48 GMT

Why am I receiving a message about my registered card for autopay expiring?

Re: Registered card

iliketotalk — Thu, 23 Apr 2020 23:07:04 GMT

@Bonbon Have you received a new credit card recently if so you have to update your card in your self serve account or your old one will expire and your account could go into suspension for nonpayment

Re: Registered card

Bonbon — Thu, 23 Apr 2020 23:06:24 GMT

Ok thank you I thought it would just carry through since it’s the same kind of card.

Re: Registered card

iliketotalk — Thu, 23 Apr 2020 23:10:56 GMT

@Bonbon no it needs to be updated if you have any problems updating your cc come back and we can walk you through it 😁

Re: Registered card

Bonbon — Thu, 23 Apr 2020 23:08:44 GMT

Good thanks

Re: Registered card

gblackma — Thu, 23 Apr 2020 23:15:36 GMT

@Bonbon go jere to update your credit card.

When entering your debit/ credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).

Stay safe.

Re: Registered card

Staliger — Thu, 23 Apr 2020 23:16:15 GMT

@Bonbon Login to your self-service account, select Manage Card, and update info there.