topic Re: port number in Get Support

port number

k3 — Wed, 05 Jan 2022 16:44:04 GMT

how do i go about porting over my phone number

Re: port number

computergeek541 — Wed, 17 Jun 2020 00:39:16 GMT

Go to https://publicmobile.ca.ada.support/chat/

and then type "port request".

Re: port number

RossN — Wed, 17 Jun 2020 00:33:26 GMT

@k3 click on the? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention port request check the envelope top right corner for a reply response time is 2 to 48 hours

Re: port number

geopublic — Wed, 17 Jun 2020 00:54:57 GMT

@k3

Be sure to note the best practices below to ensure a smooth process:

Only the authorized account holder can transfer a number.
You cannot transfer numbers between Public Mobile accounts.
Your previous account must be active in order for the number transfer to go through. Once the transfer is complete, it will be automatically deactivated from your previous service provider.
Double check your old account info, as it needs to be correct in order for your number transfer to complete. Here’s the information you’ll need.
To complete your port-in request, click this link and type in “port request” to be put in touch with a Moderator.
Provide the account number, name on the account and the phone number from your previous provider when contacting Public Mobile.

Re: port number

gblackma — Wed, 17 Jun 2020 00:53:46 GMT

@k3 if you haven't activated your SIM card with a temporary cell phone number. Then you can port when you activate it. If you have fone so, follw @RossN 's advice.

Here's 3 articles on activation and porting and the Refer a friend reward if you need them:

1.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3 Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward