topic Voice mail call failed in Get Support

Voice mail call failed

iamsoz — Wed, 05 Jan 2022 16:43:39 GMT

I currently have that $35 monthly plan but i am not able to set up my voice mail. When I try, it says "voice mail call failed. I am using an iphone and I have already reset the network on my phone to see if that helps. It didn't. Please help. Thanks

Re: Voice mail call failed

ShawnC13 — Tue, 16 Jun 2020 21:07:08 GMT

@iamsoz wrote:
I currently have that $35 monthly plan but i am not able to set up my voice mail. When I try, it says "voice mail call failed. I am using an iphone and I have already reset the network on my phone to see if that helps. It didn't. Please help. Thanks

Are you able to see what number is being called for your voicemail? The number ends in 4001 here in BC mine is 778-580-4001

Re: Voice mail call failed

iamsoz — Tue, 16 Jun 2020 21:10:56 GMT

Thanks for your reply. 5 minutes after my post, I figured it out. Go figure 😁

Re: Voice mail call failed

Nezgar — Tue, 16 Jun 2020 21:13:22 GMT

@iamsoz wrote:
I currently have that $35 monthly plan but i am not able to set up my voice mail. When I try, it says "voice mail call failed. I am using an iphone and I have already reset the network on my phone to see if that helps. It didn't. Please help. Thanks

To start, plrease dial ##004# to ensure the network resets all three of the conditional call forward settings to your preferred voicemail access/deposit numbers.

It will be one of the numbers on the list in the link below. In the mean time, you can dial any one of these numbers directly, or pick one to put on a different speed dial key, other than 1:

https://productioncommunity.publicmobile.ca/t5/Discussions/Updated-list-of-Voicemail-Access-Numbers/m-p/498446#M106548

To set it up the first time, you must dial in from your Public Mobile phone. After that, you can dial either your own number from another phone, or any one of those numbers directly from another phone to get into your voicemail after additionally entering your phone number.