topic Re: Quarantine in Get Support

Quarantine

nguifombeoh — Wed, 05 Jan 2022 16:42:57 GMT

Hello,

I was wondering if there are any PM measures taken to help customers who are isolated. So far, I understand that there is free roaming in relation to the US. What about those of us here in Canada, is there any data promotion going on. The internet is really a useful tool at this crucial moment.

Thank you

Re: Quarantine

BearFBI — Tue, 21 Apr 2020 15:13:23 GMT

@nguifombeoh Data addons are now 15$. They used to be 30$. I dont know if this is permanent or limited time. PM never announced it. There aren't going to be any promotions in a while. COVID-19 is screwing them up. What else do you need? PM already offers cheap plans. I suggest switching to the 15$ plan temporarily you are not already on it. While staying at home data is useless. Only switch plans at the end of your cycle as it restarts it.

Also welcome to PM!

Re: Quarantine

AE_Collector — Tue, 21 Apr 2020 15:38:44 GMT

Well data is next to useless to some who are staying at home and critical to others staying at home. The difference is whether they have internet wifi access at home or not.

Yes they cut the price in half for the 250Mb and 1Gb data plans recently due to Covid-19.

AE_Collector

Re: Quarantine

Staliger — Tue, 21 Apr 2020 15:18:44 GMT

@nguifombeoh 1GB of data is 15$ now instead of 30$. All promo and info because of COVID is here: https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Public-Mobile-response-to-COVID-19/m-p/515367

Re: Quarantine

LovesToPM — Tue, 21 Apr 2020 15:18:09 GMT

@nguifombeoh

The current price of the 1 GB Data Add-on is $15 instead of $30.

1 GB Data $15

Unused data won’t expire until you’ve used it. Limited time pricing.

It's true that it was not announced, so the offer could come to an end at any time.

You can buy as many add-ons as you want. There is no limit, but remember generally no refunds either.

PM announcements related to Covid can be found here:

https://productioncommunity.publicmobile.ca/t5/Announcements/UPDATED-Public-Mobile-response-to-COVID-19/m-p/515367

Re: Quarantine

gblackma — Tue, 21 Apr 2020 15:18:34 GMT

@nguifombeoh if you find yourself short on data it's best to temporarily switch to a plan with more data. Such as the $50 hybrid plan with 8.5 gigs of data with autopay. Here's an article on switching plans

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

This plan below

Stay safe.

Re: Quarantine

Triguy — Tue, 21 Apr 2020 15:19:08 GMT

The 1GB data add-on is currently being offered for $15. If you have limited minutes or make long distance calls overseas using wi-fi apps like WhatsApp, Skype, and Textnow can save you from long distance charges.

Re: Quarantine

nguifombeoh — Tue, 21 Apr 2020 15:24:13 GMT

Thanks

Re: Quarantine

nguifombeoh — Tue, 21 Apr 2020 15:25:16 GMT

Thank you

Re: Quarantine

nguifombeoh — Tue, 21 Apr 2020 15:26:08 GMT

I'm grateful. Will look into that

Re: Quarantine

nguifombeoh — Tue, 21 Apr 2020 15:27:09 GMT

Oh really? Half price? How?

Re: Quarantine

nguifombeoh — Tue, 21 Apr 2020 15:28:01 GMT

Thank you all for your wonderful suggestions.

Re: Quarantine

LovesToPM — Tue, 21 Apr 2020 15:30:36 GMT

@nguifombeoh wrote:
Oh really? Half price? How?

You can see the add-on prices by logging onto your account

or here: https://www.publicmobile.ca/en/on/plans

In Canada Data Add-Ons⁷

- 1 GB Data $15

Unused data won’t expire until you’ve used it. Limited time pricing.

- 200 MB Data $10

Unused data won't expire until you’ve used it.

Re: Quarantine

smiley3 — Tue, 21 Apr 2020 15:35:27 GMT

I'd consider setting up wifi in your home if you don't have it. Probably a lot cheaper than trying to rely on phone data to connect to the internet.

Most people probably have the opposite problem that since they are at home connected to their wifi all the time they are barely using any of their data....should probably consider switching to a cheaper plan until this quarantine time is over.

Re: Quarantine

tehowennathe — Tue, 21 Apr 2020 16:17:46 GMT

Lately I been using my data more then home WiFi because my internet provider uses a shared connection. With more people being home it's painfully slow. More slow then when people where living normal lives. For certain things my home wifi is ok but for others it's faster on my data. There are many like me who would may get faster speeds on their phone.

Re: Quarantine

BearFBI — Tue, 21 Apr 2020 16:20:06 GMT

@tehowennathe How slow can it be? Your data is slow too. Its only 3 Down and up. If possible I would buy a faster tier internet package for now.

Re: Quarantine

Naepalm — Tue, 21 Apr 2020 16:21:48 GMT

@nguifombeoh the only data promotion right now is half price on 1G add on. Know that Gig doesn't expire either. Not sire of any other promotions other then really cheap bills. Lol

cheers have a great week!

Re: Quarantine

tehowennathe — Tue, 21 Apr 2020 16:22:12 GMT

People who use my home internet provider say the exact same thing. Loading a YouTube video it just takes long to load. When tons are online Facebook or even Twitter take long to load. I switch to data and it opens right away.

Re: Quarantine

tehowennathe — Tue, 21 Apr 2020 16:24:58 GMT

It's a small town local cable provider. It's perfect when not busy but once network is congested it becomes unusable at times. The running joke in town is you know when whole town is online because nothing loads.

Re: Quarantine

BearFBI — Tue, 21 Apr 2020 16:26:54 GMT

@tehowennathe its either high latency or not enough bandwidth. Who are you with? I would try upgrading your internet package to one with higher bandwidth. Because your data is only 3MB speeds. I would complain with your ISP if your getting speeds below 3MB. Thats bad. Especially if your paying for it. I pay 80$ a month for 150 down and 15 up. Its a local provider too!