topic Re: self serve does not load on my screen i cant get in to make a payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556665#M372623 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77841">@legacyphone2019</a>&nbsp; If you are still having issues accessing selfserve you can dial 611 from your phone and make payment.</P> Mon, 15 Jun 2020 18:12:57 GMT geopublic 2020-06-15T18:12:57Z self serve does not load on my screen i cant get in to make a payment https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556615#M372617 Wed, 05 Jan 2022 16:42:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556615#M372617 legacyphone2019 2022-01-05T16:42:21Z Re: self serve does not load on my screen i cant get in to make a payment https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556616#M372618 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77841">@legacyphone2019</a>&nbsp;try using your browser in incognito/private mode</P> Mon, 15 Jun 2020 16:14:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556616#M372618 gpixel 2020-06-15T16:14:38Z Re: self serve does not load on my screen i cant get in to make a payment https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556617#M372620 <P>Hey&nbsp;legacyphone2019,</P><P>&nbsp;</P><P>Thanks for reaching out to us. Can you please try clearing the browser's cookies and cache?</P><P>&nbsp;</P><P>Let me know if it worked <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P><P>&nbsp;</P><P>&nbsp;</P><P>Tony</P> Mon, 15 Jun 2020 16:17:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556617#M372620 CS_Agent 2020-06-15T16:17:01Z Re: self serve does not load on my screen i cant get in to make a payment https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556624#M372621 <P>Try clearing your cache and cookies then reboot.</P> Mon, 15 Jun 2020 16:32:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556624#M372621 Triguy 2020-06-15T16:32:15Z Re: self serve does not load on my screen i cant get in to make a payment https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556665#M372623 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/77841">@legacyphone2019</a>&nbsp; If you are still having issues accessing selfserve you can dial 611 from your phone and make payment.</P> Mon, 15 Jun 2020 18:12:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/self-serve-does-not-load-on-my-screen-i-cant-get-in-to-make-a/m-p/556665#M372623 geopublic 2020-06-15T18:12:57Z