topic Re: Network Issue in Get Support

Network Issue

Eliza5 — Wed, 05 Jan 2022 16:41:58 GMT

Hello community,

Anyone else having network issues this morning.

Unable to make outgoing calls.

Eliza5

Re: Network Issue

geopublic — Sun, 14 Jun 2020 18:17:00 GMT

@Eliza5 wrote:
Hello community,

Anyone else having network issues this morning.

Unable to make outgoing calls.

Eliza5

@Eliza5 Try putting your phone in airplane mode for 5 minutes and back again or try restarting your phone to see if it helps.

Re: Network Issue

gpixel — Sun, 14 Jun 2020 18:26:17 GMT

@Eliza5 do you get a warning message when trying to make a call? or do you just hear a beep and then disconnect? make sure everything in your self serve is working correctly

Re: Network Issue

dabr — Sun, 14 Jun 2020 18:30:52 GMT

@Eliza5 wrote:
Hello community,

Anyone else having network issues this morning.

Unable to make outgoing calls.

Eliza5

@Eliza5 What plan are you on? If on the $15 plan maybe you're out of outgoing mins and will need to purchase the $5/500 mins add-on to tide you over until renewal?

Re: Network Issue

Staliger — Sun, 14 Jun 2020 18:35:51 GMT

@Eliza5 Where are you located? For me here in Vancouver everything works smoothly. Did you try restarting phone/air plane mode/lost-stolen feature?

Re: Network Issue

will13am — Sun, 14 Jun 2020 21:13:30 GMT

@Eliza5 , no connectivity issues here. Is your phone showing no network connection? Often a reboot will take care of such problems unless you live in a sparsely covered area and the local tower is experiencing an outage.