topic Re: accounts in Get Support

accounts

newbie07 — Wed, 05 Jan 2022 16:40:14 GMT

I signed up my son to PM a few months ago using my info. I'm now looking to switch to PM and I want to know if I'll need a different email address and info to set up my own account now.

Re: accounts

Staliger — Thu, 16 Apr 2020 00:04:00 GMT

@newbie07 Yes, new account requires a new email for it.

Re: accounts

iliketotalk — Thu, 16 Apr 2020 00:06:52 GMT

@newbie07

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:07:23 GMT

Oh well thats disappointing.. I dont have any other email accts. And I already used mine to get service for my son.

Re: accounts

iliketotalk — Thu, 16 Apr 2020 00:07:39 GMT

@newbie07 yes each phone number need a separate email in a separate account but you can use the same credit card info if you wish

Re: accounts

JoyLuck — Thu, 16 Apr 2020 00:08:26 GMT

@newbie07 wrote:
Oh well thats disappointing.. I dont have any other email accts. And I already used mine to get service for my son.

Use yahoo, hotmail, gmail to create new email accounts.

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:10:08 GMT

Yeah they will gladly take your money from the same card but you must make up a new email acct that you will never use just to get service. thats so dumb imo.

Re: accounts

will13am — Thu, 16 Apr 2020 00:12:08 GMT

@newbie07 wrote:
Oh well thats disappointing.. I dont have any other email accts. And I already used mine to get service for my son.

Try using an email alias. For example, gmail alias has the format email+alias@gmail.com where alias is the add-on after the + sign that differentiates with the normal email address. Alias can be anything such as mom, dad, son, daughter, etc. It will be treated as a different email address as far as Public Mobile is concerned. However, to gmail it is the same email address. This way you will not need to create more email addresses which of course is another option.

Re: accounts

gblackma — Thu, 16 Apr 2020 00:14:38 GMT

@newbie07

Here's 4 articles on activation and porting and the Refer a friend reward if required:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Welcome to the community. Stay safe.

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:17:49 GMT

I know who to set up service thanks. I did it for my son back in december. I'm just disappointed that I now want to join pm and will have to create a new email acct that I'll never remember to check just for me to get what I need here.

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:19:51 GMT

@will13am I'm going to look that up to see how to do it thanks. I had no idea that was even an option.

Re: accounts

JoyLuck — Thu, 16 Apr 2020 00:21:08 GMT

@newbie07 wrote:
I know who to set up service thanks. I did it for my son back in december. I'm just disappointed that I now want to join pm and will have to create a new email acct that I'll never remember to check just for me to get what I need here.

Make sure you remember the new email account and password in case you need to go into self service for that account.

Re: accounts

RossN — Thu, 16 Apr 2020 00:21:11 GMT

@newbie07 wrote:
Yeah they will gladly take your money from the same card but you must make up a new email acct that you will never use just to get service. thats so dumb imo.

@newbie07 is it a problem getting another email? I believe they use separate emails as a way of applying credits to separate phone numbers in different accounts

Re: accounts

gblackma — Thu, 16 Apr 2020 00:22:54 GMT

@newbie07 do what I do, send your old email a message from your new email. Create an email folder and save it in there. You can also set up your new email to forward to your old one. Use a gmail account. You get 15 free gigs to back up your phone.

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:27:54 GMT

You're way ahead of me there lol I'm still trying to figure out how to get an alias...

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:29:21 GMT

Its just inconvenient to create another email account just for this phone service thats all.

Re: accounts

will13am — Thu, 16 Apr 2020 00:43:17 GMT

@newbie07 wrote:
Its just inconvenient to create another email account just for this phone service thats all.

Which email service do you use? The aliasing is pretty similar across the services.

Re: accounts

Luddite — Thu, 16 Apr 2020 00:45:57 GMT

@newbie07 wrote:
You're way ahead of me there lol I'm still trying to figure out how to get an alias...

@newbie07 Who is your son's email provider? Someone can likely walk you through making an alias.

Do you, or your son, have an iPhone?

Re: accounts

newbie07 — Thu, 16 Apr 2020 00:47:01 GMT

I'm using gmail. I'm just making a new one that all. I don't understand the alias thing. I just want to do it and port my number then go to bed and hope my old number will be ported before work tomorrow.

Re: accounts

kselmak — Thu, 16 Apr 2020 00:50:24 GMT

@newbie07

name@gmail is same as name+anything@gmail or na.me@gmail

You can user . anywhere between letters or you can use + at the end and append almost anything

You can also ask mods to change that email to

name+son@gmail and you can use then the original for your account

You can reach mods here https://publicmobile.ca.ada.support/chat/

Don't forget to use your son's referral code

Cheers