topic Re: Website Technical Issue in Get Support

Website Technical Issue

BearFBI — Wed, 05 Jan 2022 16:21:45 GMT

Hey PM. I hope a Mod can look into this. It's not that important just a minor website bug. So i got a couple friends that want to join over to PM and they asked me why the store locator wasn't working. So I went on the website and I checked it out. And it shows this.

Also several people on the forums have asked about stores and where to buy a SIM. It's not a huge problem but it could be confusing for new people trying to get a SIM. You could always search Public mobile in google maps and it should pop up.

Try for yourself. Go to the bottom of the page and click on

You should get what I got. Anyone else have this problem ?

Edit: My location in Chrome wasn't set to on.

Re: Website Technical Issue

kb_mv — Wed, 08 Apr 2020 20:15:29 GMT

Works fine for me.....

Re: Website Technical Issue

BearFBI — Wed, 08 Apr 2020 20:17:38 GMT

@kb_mv What. I tried on 4 different devices even on my data. Also a lot of people seem to be having problems and asking questions about where to buy sim cards

Re: Website Technical Issue

JoyLuck — Wed, 08 Apr 2020 20:20:52 GMT

The problem is if the region selected is Ontario. All the other regions are fine.

Just change the region to another province and then you can use the search bar to find your location until this gets fixed.

Re: Website Technical Issue

Staliger — Wed, 08 Apr 2020 20:17:38 GMT

@BearFBI Did you try to clean cache/cookies, use another browser/device? Works fine for me.

Re: Website Technical Issue

ddeep91 — Wed, 08 Apr 2020 20:17:53 GMT

It is working fine for me,

They could try incognito mode, or clear cache/history and see if that works?

Re: Website Technical Issue

BearFBI — Wed, 08 Apr 2020 20:20:25 GMT

Re: Website Technical Issue

BearFBI — Wed, 08 Apr 2020 20:20:09 GMT

@ddeep91 i did that. i tried on different devices to. It only seems to be a bug for the Ontario selection.

Re: Website Technical Issue

smiley3 — Wed, 08 Apr 2020 20:22:06 GMT

I'd tell them to order it from amazon. Super fast delivery and you don't have to risk going out and catching the corona!

Re: Website Technical Issue

ddeep91 — Wed, 08 Apr 2020 20:22:29 GMT

@BearFBI Try using google chrome, also try to see if find your location is enabled on your browser. It asked me to allow the site to use the location.

Re: Website Technical Issue

BearFBI — Wed, 08 Apr 2020 20:25:38 GMT

@ddeep91 Yep i just realized my location wasn't on. Not many people keep location on. It uses battery. It works now

Re: Website Technical Issue

kb_mv — Wed, 08 Apr 2020 20:29:38 GMT

Ooops! I see you figured it out as I was doing up my reply.

Chrome and Safari work with Ontario region selected but Opera doesn't....

Chrome shot below...