topic Real due date in Get Support

Real due date

Gio1 — Wed, 05 Jan 2022 16:13:20 GMT

Good morning

I want to know whats is the last day we can do the paiment, the due date or the day before or the due date?

geopublic — Wed, 25 Mar 2020 16:56:16 GMT

@Gio1 Best way is to dial 611 from your phone.

gblackma — Wed, 25 Mar 2020 16:59:52 GMT

@Gio1 dial 611 from your phone and deposit the payment a day before the date mentioned or 2 days before the date on your self service account.

Triguy — Wed, 25 Mar 2020 17:00:59 GMT

When you log into your account it should be shown as due date.

Staliger — Wed, 25 Mar 2020 17:02:20 GMT

@Gio1 You can do it either on the due date, or earlier. I prefer earlier so that any possible issues could be eliminated.

Dunkman — Wed, 25 Mar 2020 17:17:03 GMT

The payment date on your self service account. You need to pay before that date (midnight).

For example,

in your overview page...

Payment Due Date (One-Time Payment): Apr 8, 2020

By April 7 11:59 PM, you need to have autopay on or funds into your account. Otherwise, your account will be suspended

popping — Wed, 25 Mar 2020 17:21:38 GMT

Your due date is at the top of the overview page.

You need to add fund before that date starts.

Time is ET.

If you live in BC, you payment is due before 9pm PT on your day before due date.

The description "Pay your amount by 11:59PM" is wrong.