topic Re: Rewards in Get Support

Badges

Eliza5 — Wed, 05 Jan 2022 16:11:39 GMT

Hi,

Kind of curious...

How many 50% badges do you require to move up to 25%?

Eliza5

Ranks

Eliza5 — Fri, 20 Mar 2020 23:10:47 GMT

Hello Everyone,

I just posted as New in Town and my rank has now changed to Great Neighbour.

What other ranks are available?

What does it mean when you move up a rank?

Thank you,

Eliza5

Badges

Eliza5 — Fri, 20 Mar 2020 23:16:18 GMT

Hi Everyone,

Sorry about all the questions...

I have done a little research but was wondering for those who have already earned their badges.

How easy is it to earn badges?

What is the top badge and how does one achieve it?

Eliza5

Oracle Reward

Eliza5 — Fri, 20 Mar 2020 23:18:35 GMT

For anyone that has ever receive the Oracle Reward.

What did you do to achieve it?

How many times in a year is it awarded?

Eliza5

Re: Oracle Reward

popping — Fri, 20 Mar 2020 23:23:02 GMT

@Eliza5

Oracle member is by invitation only.

There is no fix schedule for PM to send out invitation.

Those member will at least one year helping members on this forum may get an invitation. YMMV

Re: Ranks

gblackma — Fri, 20 Mar 2020 23:22:14 GMT

@Eliza5 It means nothing to move up a rank. New in town - Great Neighbour - Good citizen - Great citizen- Model citizen - Town hero - Deputy mayor and Mayor. And above everyone the Oracles ( article on Oracle's https://www.publicmobile.ca/en/on/get-help/articles/what-it-means-to-be-an-oracle)

Re: Badges

yanzhiqiang — Fri, 20 Mar 2020 23:25:25 GMT

l earned 25% badges twice 1～2 posts a day maybe.

Re: Badges

gblackma — Fri, 20 Mar 2020 23:36:58 GMT

You are them through posts, solutions, bravos earned, given and participation.

Re: Ranks

darlicious — Fri, 20 Mar 2020 23:28:22 GMT

@Eliza5 Your rank will move up on a regular basis based on your time spent on the community forum from the time you have joined. You will move up quicker the more you post, bravo and get awarded solutions. So I disagree with @gblackma that it means nothing....it represents the length of time you've been here....but tops out at mayor unless of course you are invited to become an oracle.

Re: Oracle Reward

Eliza5 — Fri, 20 Mar 2020 23:29:20 GMT

Thanks for replying...

Just to clarify a PM member must contribute for 1 full year before getting an invitation to be part of the Oracle Group or is it at their discretion?

Who is part of the Oracle Group? Who would send out the invitation?

Eliza5

Re: Ranks

yanzhiqiang — Fri, 20 Mar 2020 23:31:26 GMT

Very easy to move up in the beginning, then it's getting harder and harder.

Re: Ranks

yanzhiqiang — Fri, 20 Mar 2020 23:32:55 GMT

Don't worry about ranks, %badges are for the rewards.

Re: Badges

popping — Fri, 20 Mar 2020 23:33:32 GMT

@Eliza5

You need to spend time and a lot of time on this forum to learn how PM system works. Then, help members with issues. You need to learn how to identify issues which can be solve by us(PM customers) and the issue must be solved by moderator. We cannot access members' account. Therefore, account related issue should be forwarded to moderator.

Welcome to PM community forum. See you around.

Re: Ranks

Eliza5 — Fri, 20 Mar 2020 23:34:40 GMT

Hi,

I have some percent badges and bravos.

How are the rewards calculated in order to reduce my monthly bill?

Eliza5

Re: Badges

Eliza5 — Fri, 20 Mar 2020 23:36:05 GMT

Who is the moderator? How do we message the moderator?

Re: Badges

Eliza5 — Fri, 20 Mar 2020 23:36:49 GMT

What does that mean in terms of $ off the bill?

Re: Oracle Reward

popping — Fri, 20 Mar 2020 23:42:17 GMT

@Eliza5 wrote:
Thanks for replying...

Just to clarify a PM member must contribute for 1 full year before getting an invitation to be part of the Oracle Group or is it at their discretion?

Who is part of the Oracle Group? Who would send out the invitation?

Eliza5

PM management team sends out invitations.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Oracle-Program-and-Team/ta-p/155637

Re: Badges

yanzhiqiang — Fri, 20 Mar 2020 23:38:09 GMT

By clicking the ? mark at bottom right.

Re: Badges

popping — Fri, 20 Mar 2020 23:39:26 GMT

@Eliza5 wrote:
Who is the moderator? How do we message the moderator?

Create a moderator support ticket to get help using the ? button at the right side bottom corner of this page.

1. Tell SIMon what is the issue
2. Ask for "moderator"
3. SIMon will give your 2 choices. Click on the "Account-specific question"
4. Then, click on "No, I want a human"
5. Click "Submit a ticket"
6. Follow instruction to create support ticket.

Re: Badges

gblackma — Fri, 20 Mar 2020 23:39:50 GMT

@Eliza5 moderators are customer service here. Your bill is the cost of your 30 day cycle plan.

Please use these knowledge articles to better understand the system if you are interested.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/tkb-p/knowledge_base

And

https://www.publicmobile.ca/en/on/get-help/articles/helpful-community-tips