topic Re: Rewards not working/ getting charged more in Get Support

Rewards not working/ getting charged more

Dqlle — Wed, 05 Jan 2022 16:10:18 GMT

Hi, I have a 50$ plan, but my rewards should give me 7$ off, loyalty 5$ auto pay 2$, etc. It registers as that on my account but when I check my credit card charges, I still been getting charged 49.44$ each time?

Re: Rewards not working/ getting charged more

Jb456 — Wed, 18 Mar 2020 16:33:32 GMT

Your province taxes🙂

Plans are before tax. $50 - 7 = $43 times province taxes.

Are you in Quebec? $43 times 15% equals $49.45

Re: Rewards not working/ getting charged more

AE_Collector — Wed, 18 Mar 2020 16:58:41 GMT

I am Always amazed at how many forget all about the taxes! The government doesn’t meddle in private competitive businesses like cell companies without you paying them to do it!

AE_Collector

Re: Rewards not working/ getting charged more

gblackma — Wed, 18 Mar 2020 17:23:29 GMT

@Dqlle everything is right if you are in Quebec $43 + 14.975% applicable taxes = $49.44.

Re: Rewards not working/ getting charged more

darlicious — Wed, 18 Mar 2020 17:55:36 GMT

@Dqlle Now that you've been reminded about taxes...do you not look back and wonder why you were not getting your rewards and a $0.56 discount?

Re: Rewards not working/ getting charged more

AE_Collector — Wed, 18 Mar 2020 18:00:54 GMT

That is always my first thought too! If the withdrawal amount were exactly $50 my first thought might be “where did my rewards go”. But an odd number close to but not exactly $50 says there is something else factoring into this.... taxes. :catsad:

AE_Collector