topic Re: Porting Number in Get Support

Porting Number

lannangbui — Wed, 05 Jan 2022 16:10:05 GMT

To whom it may concern,

I have 2 PM accounts, $15 (10 minutes/250MB) and $40 (5GB/$30 for 8 months), and would like to close out the $15 account and port its number over to the $40 account. Please advise on the best method to do so.

Thanks in advance,

Lan

Re: Porting Number

geopublic — Wed, 18 Mar 2020 04:20:44 GMT

@lannangbui Cannot be done directly as PM does not allow porting numbers between accounts.

The only way to do it would be to port out the $15 account to another provider and then port it in to the $40 plan.

Re: Porting Number

computergeek541 — Wed, 18 Mar 2020 04:26:01 GMT

@geopublic wrote:
@lannangbui Cannot be done directly as PM does not allow porting numbers between accounts.

The only way to do it would be to port out the $15 account to another provider and then port it in to the $40 plan.

@lannangbui

Keep in mind that you should only use the above method if you don't care about the phone number that is currently attached to the $40 plan. When you port a number in to that account, the number that is already there will be lost.

Re: Porting Number

popping — Wed, 18 Mar 2020 04:33:04 GMT

@lannangbui

No Canadian provider will allow porting number between accounts within one provider.

~~PM is no exception. You can swap number between PM accounts~~.

You need to port out the $15 plan number to another provider. Then, port it back to your $40 plan.

Your $15 plan will be cancel as soon as you port the number to another provider.

When you port your number back to the $40 plan, the $40 plan number will be gone.