topic Re: Cant make any calls "All circuits busy" , anyone else? in Get Support

Cant make any calls "All circuits busy" , anyone else?

geminihc — Wed, 05 Jan 2022 16:09:35 GMT

i simply cannot make any calls... is there a PM outage?

Re: Cant make any calls "All circuits busy" , anyone else?

Staliger — Tue, 17 Mar 2020 17:34:39 GMT

@geminihc Same here! Just tried...

upd: now it's fine.

Re: Cant make any calls "All circuits busy" , anyone else?

hairbag1 — Tue, 17 Mar 2020 17:34:39 GMT

So many folks calling relatives during the Covid-19 panic !?

Re: Cant make any calls "All circuits busy" , anyone else?

PeterJT — Tue, 17 Mar 2020 17:34:52 GMT

With me it's been intermittent; I'll receive that message 2 or 3 times in quick succession, followed by the call going through (refilling each time).

I've been experiencing this yesterday and today.

Re: Cant make any calls "All circuits busy" , anyone else?

smiley3 — Tue, 17 Mar 2020 17:37:31 GMT

No, Haven't noticed anything.

Re: Cant make any calls "All circuits busy" , anyone else?

gblackma — Tue, 17 Mar 2020 17:39:15 GMT

Down here in Toronto too. Can call using TextNow.

Re: Cant make any calls "All circuits busy" , anyone else?

Jb456 — Tue, 17 Mar 2020 17:39:34 GMT

Hang up and try again right away. It should work.

Did same for me in Montreal. Hung up, called right back and call went through.

Re: Cant make any calls "All circuits busy" , anyone else?

Newfiescreech — Tue, 17 Mar 2020 18:00:08 GMT

Everything is good with your phone now

Re: Cant make any calls "All circuits busy" , anyone else?

sheytoon — Tue, 17 Mar 2020 18:18:53 GMT

If only there was a packet switched (PS) technology available that would alleviate this problem with circuit switched (CS) networks....

Hey PM, can we finally get VoLTE? 😀

Re: Cant make any calls "All circuits busy" , anyone else?

CannonFodder — Tue, 17 Mar 2020 18:39:49 GMT

I had this happen 3 times in a row, yesterday afternoon, while trying to return my sister's call, but shortly thereafter, I made another call, and it went through just fine, so I assumed it was an issue with my sister's service(on the Rogers network, via Fido), rather than mine.

Re: Cant make any calls "All circuits busy" , anyone else?

darlicious — Tue, 17 Mar 2020 18:46:26 GMT

I'm getting this intermittently in Vancouver as well. It reminds me of Christmas Day as a kid trying to time the long distance call to our grandparents without getting a busy signal.

Re: Cant make any calls "All circuits busy" , anyone else?

slads — Tue, 17 Mar 2020 19:27:25 GMT

Same intermittent problem for me in Vancouver for last couple of days.

Re: Cant make any calls "All circuits busy" , anyone else?

Jb456 — Tue, 17 Mar 2020 19:30:25 GMT

Well if you look at it another way.

It's nice to see that many people are practicing social distancing 😁

Re: Cant make any calls "All circuits busy" , anyone else?

kimmycooper — Tue, 17 Mar 2020 19:59:01 GMT

Works fine in Ont. Hope it gets fixed for you asap. Stay safe friend

Re: Cant make any calls "All circuits busy" , anyone else?

tracypagenhardt — Wed, 18 Mar 2020 00:16:04 GMT

I have been having the same issue off and on for over a month. Today was brutal, couldn't make calls at all. I've never experienced this with any other carrier, is it specific to Public Mobile? There must be something that can be done as paying for phone service and not being able to make calls is extremely frustrating.

Re: Cant make any calls "All circuits busy" , anyone else?

gblackma — Wed, 18 Mar 2020 00:24:01 GMT

@tracypagenhardt If you are in a bind add a voip app such as TextNow and use it over WiFi or data to make/receive/send calls and texts. If you are are on the limited minute plans, you can also use it to call your voicemail from your own phone without using minutes.

(dial your PM phone number from the app - dismiss the call when it rings (this sends the call to voicemail) - press the * key to enable you to enter your password. - enter it - and viola you are in your voicemail account - Hang up when finished. No minutes used.)

Re: Cant make any calls "All circuits busy" , anyone else?

jp2 — Wed, 18 Mar 2020 00:52:08 GMT

Had the same problem in Edmonton for a short time this afternoon. Codes 2UC2 and 2UC1

Re: Cant make any calls "All circuits busy" , anyone else?

Nezgar — Wed, 18 Mar 2020 01:58:04 GMT

Hey all, I can say from exposure to business phone systems at work today, that this is all most likely due to an unprecedented number of remote teleworkers.

Interconnects between many ILECs and CLECs were running at full capacity today, causing many calls to ring busy or "all circuits busy" including those who trunk via VoIP providers.

This is not specific to Public Mobile, but North America wide. It will be interesting how this continues to play out over the coming weeks as telcos add trunking capacity where needed...