topic Re: Tethering problem limited connectivity in Get Support

Tethering problem limited connectivity

egill2000 — Wed, 05 Jan 2022 16:09:23 GMT

I can't WiFi tether my phone it always says "limited connectivity" even though 3G data works fine.

It also appears that I can't delete or modify the APNs that are one the phone, I can only create a new one. Is this something PM needs to fix on their end?

Moto G4.. might have been a koodo phone originally?

Re: Tethering problem limited connectivity

gblackma — Tue, 17 Mar 2020 03:01:33 GMT

@egill2000 Try creating, saving and selecting this as your new APN settings. Some pjones need the dun setting to tether the network

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

If this doesn't work, you can either get a Freedom mobile SIM and use it to edit your APN settings and contact a moderator and ask them to reset your SIM. Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon. Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)

Re: Tethering problem limited connectivity

geopublic — Tue, 17 Mar 2020 02:33:04 GMT

@egill2000

Make sure data is turned on and you have the correct APN settings.

Also try doing a network reset.

Hope this helps!

Re: Tethering problem limited connectivity

will13am — Tue, 17 Mar 2020 03:27:47 GMT

@egill2000 , try creating a new APN. Technically speaking the APN configuration file is read only and making edits amounts to making changes to the file. Just make sure to name the newly created APN something else not already on file. After making the new APN, make sure to select it as the default.