https://productioncommunity.publicmobile.ca/t5/Get-Support/download-unsuccessful/m-p/8453#M36687 I got a photo by email but can't download it even if I have lots of space for it on my phone. Why is this happening? Tue, 04 Jan 2022 18:17:19 GMT bigmamma 2022-01-04T18:17:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/download-unsuccessful/m-p/8453#M36687 I got a photo by email but can't download it even if I have lots of space for it on my phone. Why is this happening? Tue, 04 Jan 2022 18:17:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/download-unsuccessful/m-p/8453#M36687 bigmamma 2022-01-04T18:17:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/download-unsuccessful/m-p/8470#M36688 In order for you to send and receive Photos via MMS you need to enabled Data on your Device and make sure your APN settings are input/correct.<BR /><BR />These settings vary from device to device. Once you figure out what device you have do a search in this forum for APN settings or a google search for APN settings Sun, 29 Mar 2015 20:22:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/download-unsuccessful/m-p/8470#M36688 chukdefatey 2015-03-29T20:22:00Z