topic Re: Account sign in in Get Support

Account sign in

Mart2 — Wed, 05 Jan 2022 16:04:55 GMT

My eldrly father does not have any information about his account. We need to update his creditcard on his account. How do I do that?

Re: Account sign in

dabr — Sat, 07 Mar 2020 00:33:59 GMT

@Mart2 wrote:
My eldrly father does not have any information about his account. We need to update his creditcard on his account. How do I do that?

If you know what email his account was set up with, try doing a password reset after using forgot password with that email. You can try this link: https://selfserve.publicmobile.ca/

Re: Account sign in

geopublic — Sat, 07 Mar 2020 00:35:48 GMT

@Mart2 wrote:
My eldrly father does not have any information about his account. We need to update his creditcard on his account. How do I do that?

@Mart2 Click here to register for his selfserve account.

Re: Account sign in

Jb456 — Sat, 07 Mar 2020 00:36:04 GMT

You need to log into the self serve account. Username is the email used.

If he can't get in. Then he has to contact Moderators.

Two ways to reach them.

Or private message them at link below

CLICK HERE

They will ask many questions to confirm the person is who they say they are.

If you can get into the account...click payment then manage credit card