topic Re: Koodo in Get Support

Koodo

Rachelsloan — Wed, 05 Jan 2022 16:03:45 GMT

I just found an email mentioning to "switch" to Koodo, does this mean no longer use Public as the provider but more so a forum? I suppose my question is extremely vague...what does this do? I'm trying to read but for some reason not totally understanding!

thanks

Re: Koodo

Jb456 — Wed, 04 Mar 2020 18:02:16 GMT

Is it possibly a offer to migrate to Koodo??

Sometimes Public Mobile sends texts (not sure about email) giving customers an offer to migrate to their sister company Koodo. Telus owns Koodo and public mobile.

You do not have to accept....it's just an offer.

Re: Koodo

kselmak — Wed, 04 Mar 2020 19:24:32 GMT

Can you copy/paste and remove strive info, or take screenshot

You cannot be moved, you have to agree to make switch

It may be advertisement/offer Koodo is 'sister' company to pm

Re: Koodo

Triguy — Wed, 04 Mar 2020 18:03:08 GMT

Koodo is a subsidiary of Telus but not part of PM. Did you receive a promotional offer to switch to Koodo ?

Re: Koodo

ShawnC13 — Wed, 04 Mar 2020 18:06:54 GMT

@Rachelsloan wrote:
I just found an email mentioning to "switch" to Koodo, does this mean no longer use Public as the provider but more so a forum? I suppose my question is extremely vague...what does this do? I'm trying to read but for some reason not totally understanding!
thanks

@Rachelsloan, it sounds like your account was part of the targeted migration offers that were sent out last week or the week before. Periodically there are migration offers sent out to PM customers seeing if they want to switch to Koodo where they can get a phone on a Tab as well as have full speed LTE data plans

Re: Koodo

gblackma — Wed, 04 Mar 2020 18:11:27 GMT

@Rachelsloan if it came from PM number 5179, Then its a promotional upsell offer within the Telus chain. Telus owns both PM and Koodo.

@Rachelsloan wrote:
I just found an email mentioning to "switch" to Koodo, does this mean no longer use Public as the provider but more so a forum? I suppose my question is extremely vague...what does this do? I'm trying to read but for some reason not totally understanding!
thanks

Re: Koodo

Rachelsloan — Wed, 04 Mar 2020 18:42:51 GMT

Yesss