topic Re: Changing Number - 672 doesn't work in Get Support

Changing Number - 672 doesn't work

ryanangus93 — Wed, 05 Jan 2022 16:02:53 GMT

Hello

I am having significant issues with my number in BC starting with 672. Typically, all numbers in BC start with 604. So many automation services, banks, food delivery, and many more do not recognise or have in their system 672. So it's really hard to use my phone properly and this is so annoying.

Can I request for my number to get changed to a new number starting with 604?

Thanks

Re: Changing Number - 672 doesn't work

hairbag1 — Sat, 06 Jun 2020 17:13:10 GMT

@ryanangus93 wrote:
Hello

I am having significant issues with my number in BC starting with 672. Typically, all numbers in BC start with 604. So many automation services, banks, food delivery, and many more do not recognise or have in their system 672. So it's really hard to use my phone properly and this is so annoying.

Can I request for my number to get changed to a new number starting with 604?

Thanks

You can select a new phone number using the self-serve section of My Account / My Profile. Change a number once every 30 days.

Re: Changing Number - 672 doesn't work

RossN — Sat, 06 Jun 2020 17:15:48 GMT

@ryanangus93 hi just go into your self serve account you can get a new number in my profile you can change your number

Re: Changing Number - 672 doesn't work

will13am — Sat, 06 Jun 2020 17:20:37 GMT

@ryanangus93 , the old area code numbers so get recycled. My suggestion is to check every morning and got will eventually luck out. Eventually one will become available.

Re: Changing Number - 672 doesn't work

NDesai — Sat, 06 Jun 2020 17:43:26 GMT

@ryanangus93 If you are in Vancouver, it will be very difficult to find 604/778 numbers in the list. Try selecting New Westminster and you might get lucky with 778. If not, try selecting cities around your area such as Abbotsford or Chilliwack. If you get a number from outside of local area zone, some people with only local area calling will not be able to reach you. But now a days, most people have Canada wide calling. Having Local area calling is ridiculous imho.

Re: Changing Number - 672 doesn't work

popping — Sat, 06 Jun 2020 17:45:14 GMT

@ryanangus93

Area code 672 is so new (effective 2019) that bank 2FA system may not be updated to include 672 yet.

1. You can change your phone number with area code 250, 778 or 236.

2. You can call your bank to update their server to use 672 area code.

The following info is from https://en.wikipedia.org/wiki/List_of_British_Columbia_area_codes

This is a list of area codes in the province of British Columbia:

604: Created in 1947 as British Columbia's original area code. It currently covers the City of Vancouver, the Lower Mainland, Sunshine Coast, Howe Sound and lower Fraser Valley.
250: Split in 1996 from 604. Serves most of British Columbia including Vancouver Island.
778: Created in 2001 as overlay for Vancouver and the lower Fraser Valley in 2001. Extended to entire province in 2007.
236: Created in 2001 (effective 2013), overlays onto all of British Columbia.[1]
672: Created in 2011 (effective 2019), overlays onto all of British Columbia.[2]