topic Request 2019 invoice in Get Support

Request 2019 invoice

wendigo — Wed, 05 Jan 2022 16:02:06 GMT

hi mod,

I need invoice for tax purpose. Can you help me with this?

Re: Request 2019 invoice

will13am — Sat, 29 Feb 2020 22:24:30 GMT

@wendigo , you need to contact the moderators team for official invoice if credit card statements are insufficient. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

Re: Request 2019 invoice

geopublic — Sat, 29 Feb 2020 22:25:08 GMT

@wendigo wrote:
hi mod,

I need invoice for tax purpose. Can you help me with this?

@wendigo You need to submit a ticket and they will send you the invoice in PDF format.

To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:

If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Please note that account verification may be required when contacting the Moderator Team

Re: Request 2019 invoice

gblackma — Sat, 29 Feb 2020 22:26:22 GMT

@wendigo you need to contact the moderators. Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon . Type moderator and follow the prompts to get to one. (CLICK on account specific question and human and submit a ticket) You will need these items https://productioncommunity.publicmobile.ca/t5/Discussions/Invoice-Request/m-p/174071/highlight/true#M52477

@wendigo wrote:
hi mod,

I need invoice for tax purpose. Can you help me with this?

Re: Request 2019 invoice

Triguy — Sat, 29 Feb 2020 22:25:54 GMT

You would need to submit a ticket by clicking on the question mark on the bottom right.

Here is a previous thread.

https://productioncommunity.publicmobile.ca/t5/Discussions/Invoice-Request/m-p/174070#M52476

Re: Request 2019 invoice

wendigo — Sat, 29 Feb 2020 22:26:14 GMT

Thank you.

Re: Request 2019 invoice

AE_Collector — Sun, 01 Mar 2020 15:41:46 GMT

And one more topic with an example of what you will receive from PM after you make the request.

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Request-a-Receipt-for-your-Account-Charges-from-Public-Mobile/td-p/484048

AE_Collector