topic PM Text pay due date wrong? in Get Support

PM Text pay due date wrong?

SynnSalvator — Wed, 05 Jan 2022 16:01:10 GMT

Anyone else receive a pm text saying the payment is due way earlier than it should be? I paid my plan not to long ago but the text I just got today says it's due on the March 1st. Self serve is showing the due date mid March though.

This has got my anxiety acting up. 😑

Side note: Did pm stop sending reward issued texts? I haven't received one in months.I have to check self serve to see if I received them every month now.

Re: PM Text pay due date wrong?

LovesToPM — Thu, 27 Feb 2020 17:38:19 GMT

@SynnSalvator wrote:
Anyone else receive a pm text saying the payment is due way earlier than it should be? I paid my plan not to long ago but the text I just got today says it's due on the March 1st. Self serve is showing the due date mid March though.
This has got my anxiety acting up. 😑

Side note: Did pm stop sending reward issued texts? I haven't received one in months.I have to check self serve to see if I received them every month now.

The text was sent in error. It seems to be an issue recently.

To confirm your next payment date, you can call 611 or rely on the date shown on your self-serve account.

Re: PM Text pay due date wrong?

popping — Thu, 27 Feb 2020 17:54:20 GMT

There are quite a few threads reporting wrong due date.

Ignore the text if it does not match the due date on your overiview page after login.

Re: PM Text pay due date wrong?

Sneeches — Thu, 27 Feb 2020 20:32:50 GMT

I received the same text but my due date on here states its the end of March.