topic Re: Should I remove AutoPay? in Get Support

Should I remove AutoPay?

2Complex — Wed, 05 Jan 2022 16:01:06 GMT

I'm on a 3 month plan I pay my bill on the 10th of this month and I just received a message from Public Mobile that my payment is due on the 1st of March. Any help is much appreciated

Re: Should I remove AutoPay?

RickB — Thu, 27 Feb 2020 17:35:58 GMT

I would just checkWith public mobile on your account, but having auto pay saves you two dollars on your bill every month so I wouldn't remove it. I've seen a lot of other people with the same question I'm sure it's just a glitch in their system. Hope this helps cheers

Re: Should I remove AutoPay?

2Complex — Thu, 27 Feb 2020 17:54:22 GMT

I'm not trying to get charged every month for a 3 month plan

Re: Should I remove AutoPay?

dabr — Thu, 27 Feb 2020 19:50:35 GMT

@2Complex wrote:
I'm on a 3 month plan I pay my bill on the 10th of this month and I just received a message from Public Mobile that my payment is due on the 1st of March. Any help is much appreciated

@2Complex You don't need to remove your autopay. From reading some other posts it would seem there has been a few error texts being sent to some customers saying the payment is due earlier than scheduled. However, check your online account next week to make sure everything is in order regarding the payment.

Re: Should I remove AutoPay?

Wiggly — Wed, 04 Mar 2020 00:25:32 GMT

Agreed. Autopay is worth the $2 discount a month. I believe the text included the incorrect due date based on recent history of this problem in the forum.