topic Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks in Get Support

If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Ahirbod — Tue, 04 Jan 2022 18:16:33 GMT

If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Griff — Thu, 26 Mar 2015 23:19:13 GMT

Hi @Ahirbod

After 90 days at $0 balance the number is abandoned, if you are on one of the grandfathered plans (Those offered prior to January 11th 2015) you would lose your plan and have to sign up for Public Mobile under the new plans with a new number.

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Martin — Thu, 26 Mar 2015 23:35:18 GMT

Griff,

I beg to differ with you.

Regardless of the balance, the account will be deactivated on the 91st day after plan expiration. Not only will the cell number be lost, but so will any credit balance in the account.

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

LeSong — Thu, 28 Dec 2017 17:58:23 GMT

Hello,

so if i make the full payment of the (amount due) by day number 89 i would still have my number along with my plan.

is this correct ?

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Rabbi — Thu, 28 Dec 2017 18:00:28 GMT

yes

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

stonechucker — Fri, 29 Dec 2017 02:58:32 GMT

I would suggest no later than day 85, just Incase there happens to be a problem.

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

LeSong — Fri, 29 Dec 2017 14:17:38 GMT

Sounds good,
After making the payment on day 85,
Would My account be active accordingly with the same currnt plan.
My billing cycle thought, would it be changed from the day i make the payment or not ?
Example:
If i have 90 days plan and the due date is 1st JAN, i will not make the payment till MAR 20.
A new billing cycle would kicks in and another 90 days from the day of payment?
Or the payment i make at that point would cover the last billing Cycle period only wich means i made the payment for the last couple of month without using the service ?
Sorry for the confusion but i truly like to cover this point ..

Re: If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

stonechucker — Fri, 29 Dec 2017 15:57:40 GMT

@LeSong,

if I understand what you are saying, you currently will have a payment cue FOR YOUR NEXT 90 DAY CYCLE starting on Jan 1, but you will not pay it until March 20th.

if that is the case, that time between those dates would be not paid for, and also not used, but the payment at March 20 would restart your plan, and would be effective for 90 days from that point forward.

Because this is prepaid service, you do not pay for time while the plan sits in a suspended state.

Yes, your current plan, in-market or grandfathered will continue as it did previously.