topic Re: forgot self-serve email in Get Support

forgot self-serve email

dilan271271 — Wed, 05 Jan 2022 15:58:43 GMT

hi I forgot self-serve email and I need to change the payment card

JoyLuck — Sun, 31 May 2020 17:20:18 GMT

Can you look at your email accounts for the welcome message from PM when you first signed up. If not then contact a moderator.

Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Triguy — Sun, 31 May 2020 17:20:21 GMT

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

gblackma — Sun, 31 May 2020 17:30:48 GMT

@dilan271271 normally its the same used to sign up in the community. If you no longer have access to it. Then do as suggested above. Stay safe.

dilan271271 — Sun, 31 May 2020 17:45:57 GMT

thanks