topic Re: Require to change Email address in Get Support

Require to change Email address

tirshad — Wed, 05 Jan 2022 15:58:29 GMT

hi,

need to change my email account associated with me public mobile plan, not find any tab in my account

Re: Require to change Email address

geopublic — Sat, 30 May 2020 23:20:33 GMT

@tirshad you need to submit a ticket to PM and ask them to do it. Click on the "?" Bottom right of your screen.

Re: Require to change Email address

Jb456 — Sat, 30 May 2020 23:20:47 GMT

To change your self serve email. You have to contact moderators. Two ways to reach them

2- via private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Require to change Email address

gblackma — Sat, 30 May 2020 23:28:06 GMT

Try this @tirshad another member @BEER said that they changed theirs by changing thrir community accounts. Go into your community account - my settings - change your email addres and save. Then try logging into your self service account with the new email. Let us know if it works. Thanks.

Re: Require to change Email address

sla237 — Sun, 31 May 2020 01:07:41 GMT

Click on the bottom right, the question mark, to ask for "human" or "moderator". A moderator may be able to change that email address for you.

Re: Require to change Email address

computergeek541 — Sun, 31 May 2020 21:48:41 GMT

@gblackma wrote:
Try this @tirshad another member @BEER said that they changed theirs by changing thrir community accounts. Go into your community account - my settings - change your email addres and save. Then try logging into your self service account with the new email. Let us know if it works. Thanks.

This isn't going to work. The same member also said that he tried again and nothing happeened. The only way to change the self serve e-mail address that is for logging in is to have a moderator perform this task.