topic Re: How do I change my phone number in Get Support

How do I change my phone number

Elspethmaillatd — Wed, 05 Jan 2022 15:57:42 GMT

Re: How do I change my phone number

mimmo — Sat, 30 May 2020 02:35:13 GMT

are you trying to port (bring an existing number to PM or do you want a new number generated by Public.

for teh first you need to use the chat bot and type port number. for the second log into selfserve and select change number.

edit here is a link https://www.publicmobile.ca/en/bc/get-help/articles/change-your-phone-number

Re: How do I change my phone number

fdrcamb519 — Sat, 30 May 2020 02:37:31 GMT

@Elspethmaillatd

log into your account under my profile see change phone number. easy.

Re: How do I change my phone number

hairbag1 — Sat, 30 May 2020 02:41:51 GMT

@Elspethmaillatd...

Log into My Account / My Profile...then Change Number. You can do this once every 30 days if you want.

Re: How do I change my phone number

Staliger — Sat, 30 May 2020 02:51:49 GMT

@Elspethmaillatd Just login your self-service account. Then, select Change Number on the right side of the page. Then select your area and number from the list of available numbers. You can do this every 30 days.

Re: How do I change my phone number

payammasjedi — Sat, 30 May 2020 17:14:41 GMT

First, log in to your smart serve and then go to my profile section.

Click on change my number.

Here, you can choose if you want a completely new number or tou want to port it (transfer) from another provider.

It’s fairly straightforward application but remember to follow the steps and be patient while doing it.

Re: How do I change my phone number

computergeek541 — Sat, 30 May 2020 22:34:42 GMT

@payammasjedi wrote:
First, log in to your smart serve and then go to my profile section.
Click on change my number.
Here, you can choose if you want a completely new number or tou want to port it (transfer) from another provider.
It’s fairly straightforward application but remember to follow the steps and be patient while doing it.

These self serve instructions were provided in each of the 3 messages before yours last night. Please note that customers cannot use the self serve website at present to port a number in.