topic Re: LG phoenix 4 data not working in Get Support

LG phoenix 4 data not working

thenerd — Wed, 05 Jan 2022 15:57:33 GMT

Hey. I just activated my LG phoenix 4. My messages and phone works. Just not my data. Help!

Re: LG phoenix 4 data not working

Naepalm — Fri, 29 May 2020 23:06:52 GMT

When porting over you will need to wait a few hours for everything to work. If more then 3 hours have passed try inserting the SIM into another phone and see if it works.

Try turning your phone off remove your SIM, then place the SIM back and restarting it.

Also, try to reset your network settings.

Re: LG phoenix 4 data not working

gblackma — Fri, 29 May 2020 23:12:43 GMT

@thenerd LG phones require at minimum a network reset and sometimes a factory reset is required for it to work properly on PM. Lets try a network reset.

Reset Network Settings LG Phoenix 4

Switch on the mobile by holding the Power button for a short while.
Then choose Main Menu and Settings.
After that select General and Backup & Reset.
In the next step open Network Settings Reset and Reset Settings.
At the end choose Reset Settings.
Great!

Restart your phone and use these APN settings

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set - or - default,mms,supl ( if your mobile hotspot is spotty add "dun")
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Save them, Enable data and Try sending an mms message and surfing the internet. Welcome to PM. Stay safe.

Re: LG phoenix 4 data not working

popping — Fri, 29 May 2020 23:42:34 GMT

@thenerd

Do a network reset for LG phone after changing provider before data working again as susgested by @gblackma .

If network reset does not work, you may need to backup your data and do a factory reset.

Re: LG phoenix 4 data not working

computergeek541 — Sat, 30 May 2020 05:24:09 GMT

@Naepalm Data not working isn't a porting issue. Even with a failed port, mobile data would still function.