topic Re: iPhone XR data not working in Get Support

iPhone XR data not working

brettster99 — Wed, 05 Jan 2022 15:57:28 GMT

I’m back hahaha.

Anyway got my new phone last night. Switched SIM cards and it automatically got signal etc. Today I tried to use data and it’s not working. It says public mobile and it’s says 3G but that’s it. I tried restarting / rebooting the phone to see if that fixed it. Nope.

Im going to try to text m friend to see if it’s just data or not

Re: iPhone XR data not working

gblackma — Fri, 29 May 2020 22:19:49 GMT

@brettster99 reset your network settings and restart your phone if it doesn't. Enable data, sms amd mms and try to send an mms text message and to surf the net. Stay safe.

Reset network settings on Apple iPhone XR

Tap on Settings from the Home screen.
Next, tap General.
Scroll down to and then tap Reset to continue.
Select the option to Reset Network Settings.
If prompted, enter the correct passcode for your device.
Then tap the option to confirm network settings reset.

Re: iPhone XR data not working

Dunkman — Fri, 29 May 2020 22:20:08 GMT

@brettster99

Maybe try network reset. Toggle airplane mode on, then off.

Also, make sure that you did not run out of data in your self service account.

Re: iPhone XR data not working

brettster99 — Fri, 29 May 2020 22:20:14 GMT

@gblackma

Texting phoning works. Resetting network settings now

Re: iPhone XR data not working

brettster99 — Fri, 29 May 2020 22:24:42 GMT

Network reset plus turning off my VPN did the trick.

Thanks @gblackma