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    <title>topic Re: Tranfer old phone number from Koodo in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548723#M362588</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/137294"&gt;@cp6996&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You need moderator help to port your number.&amp;nbsp; Type "Port Request" and follow the prompts to get to one. Give them the name on the account,&amp;nbsp; phone number to port and the old providers account number.&amp;nbsp; There are 2 ways to&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;contact the Moderator Team:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://publicmobile.ca.ada.support/chat/" target="_blank" rel="noopener noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer"&gt;here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Slower- Alternatively, you can send a private message to the Moderators by clicking&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Keep an eye on the envelope top right of your screen.&amp;nbsp; The mods answer will show up there.&amp;nbsp; Stay safe.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Welcome to PM .&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Wed, 27 May 2020 02:21:51 GMT</pubDate>
    <dc:creator>gblackma</dc:creator>
    <dc:date>2020-05-27T02:21:51Z</dc:date>
    <item>
      <title>Tranfer old phone number from Koodo</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548722#M362587</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I want to transfer my old phone number with my old koodo account, to my new Public mobile account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 15:55:14 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548722#M362587</guid>
      <dc:creator>cp6996</dc:creator>
      <dc:date>2022-01-05T15:55:14Z</dc:date>
    </item>
    <item>
      <title>Re: Tranfer old phone number from Koodo</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548723#M362588</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/137294"&gt;@cp6996&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You need moderator help to port your number.&amp;nbsp; Type "Port Request" and follow the prompts to get to one. Give them the name on the account,&amp;nbsp; phone number to port and the old providers account number.&amp;nbsp; There are 2 ways to&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;contact the Moderator Team:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Faster response- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://publicmobile.ca.ada.support/chat/" target="_blank" rel="noopener noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer"&gt;here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Slower- Alternatively, you can send a private message to the Moderators by clicking&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Keep an eye on the envelope top right of your screen.&amp;nbsp; The mods answer will show up there.&amp;nbsp; Stay safe.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="sc-bZQynM fxhVtJ"&gt;Welcome to PM .&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 27 May 2020 02:21:51 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548723#M362588</guid>
      <dc:creator>gblackma</dc:creator>
      <dc:date>2020-05-27T02:21:51Z</dc:date>
    </item>
    <item>
      <title>Re: Tranfer old phone number from Koodo</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548724#M362589</link>
      <description>&lt;P&gt;&lt;SPAN&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/137294"&gt;@cp6996&lt;/a&gt;&amp;nbsp;hi if you click on the ? bottom right corner&amp;nbsp; ask Simon the bot&amp;nbsp; to speak to a human this will generate a ticket to speak to a moderator&amp;nbsp;type port request&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 27 May 2020 02:21:55 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Tranfer-old-phone-number-from-Koodo/m-p/548724#M362589</guid>
      <dc:creator>RossN</dc:creator>
      <dc:date>2020-05-27T02:21:55Z</dc:date>
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