topic Can't set up call forward in Get Support

Can't set up call forward

Jamesjia — Tue, 04 Jan 2022 18:16:02 GMT

I tried to set up call forward on Android phone. Aftger inputting the forward phone number, the message says:

Call Setting Error

Unexpected response from network

How can I fix this problem?

Thanks

Re: Can't set up call forward

mhaider — Mon, 21 Nov 2016 18:09:53 GMT

Try this..

Below are the generic settings for different phone types:

Android

Phone icon > Settings Menu >Call > More settings > Call Forwarding

Which method did you try?

Re: Can't set up call forward

hummuschips — Mon, 21 Nov 2016 18:17:03 GMT

Try the codes listed here to set it up if your phone won't do it using in the settings.

http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/how-does-3-way-calling-work-I-am-looking-for-the-capacity-to/m-p/19145#M2094

These codes look like they line up with the Telus star codes so here's an explanation on what each does.

http://www.telus.com/en/bc/support/article/call-forward-mobile

Re: Can't set up call forward

Jamesjia — Mon, 21 Nov 2016 18:44:02 GMT

I tried the normal way. It didn't work.

Then I tried the following method:

Dial *21*, followed by the 10-digit number you want your calls forwarded to, then

the error message is:

Call forwarding unconditional coneection problem or invalid MMI code.

Re: Can't set up call forward

hummuschips — Mon, 21 Nov 2016 19:48:04 GMT

You probably have to contact someone at Public Mobile. It seems something is messed up with your account and preventing call forwarding. They will get it sorted out for you.

Re: Can't set up call forward

Jamesjia — Mon, 21 Nov 2016 19:57:08 GMT

Thanks.

How do I contact Moderator?

Re: Can't set up call forward

Saray_O — Tue, 06 Dec 2016 15:59:51 GMT

Hi @Jamesjia,

I just sent you a private message 🙂