topic Re: Viewing data usage in Get Support

Viewing data usage

DDM69 — Wed, 05 Jan 2022 15:54:29 GMT

I'm having trouble looking at data totals per specific month. I can see my usage history for this month but can't seem to get a total per specific billing cycle. Is there any way to do this?

I could use an app I suppose but I'd rather see it on the Public Mobile website when I log in.

Thanks

Re: Viewing data usage

Anonymous — Tue, 26 May 2020 15:14:45 GMT

@DDM69 wrote:
I'm having trouble looking at data totals per month. I can see my usage history but can't seem to find a total. Is there any way to do this?
I could use an app I suppose but I'd rather see it on the Public Mobile website when I log in.
Thanks

You can sort by the top headings. The overview page counter has your total for the term (not month).

Re: Viewing data usage

gblackma — Tue, 26 May 2020 15:23:44 GMT

@DDM69 sorry, no, but if you sort it for 30 days by data. You get a pretty good idea how much you used. Thanks. Stay safe.

Re: Viewing data usage

JoyLuck — Tue, 26 May 2020 15:17:47 GMT

Re: Viewing data usage

DDM69 — Tue, 26 May 2020 15:19:45 GMT

The term is my billing cycle?

Re: Viewing data usage

Staliger — Tue, 26 May 2020 15:22:02 GMT

@DDM69 Yes, it is. You also can go to self-service account - Plan and Addons - Usage History. There you can select either 7 last days or specific term. It shows everything - text usage, calls, and data.

Re: Viewing data usage

Triguy — Tue, 26 May 2020 15:24:41 GMT

Your phone should also have built in data tracker app, it probably won't be accurate as public mobile is 30/90 days and your phone is monthly but you can adjust it to your renewal day each period or download an app called data witness

https://play.google.com/store/apps/details?id=com.iwik.datawitnesspm&hl=en_CA

Re: Viewing data usage

gpixel — Wed, 27 May 2020 03:38:33 GMT

my data counter on my phone claims I've already used 2.87gb and public's website says 2.1gb. I prefer public's counter to my phones 😜

Re: Viewing data usage

asifaftab — Wed, 27 May 2020 04:49:57 GMT

You do not need any app, your smartphone already have this feature. Follow this picture, hope that will help

Re: Viewing data usage

computergeek541 — Wed, 27 May 2020 05:07:13 GMT

@asifaftab wrote:
You do not need any app, your smartphone already have this feature. Follow this picture, hope that will help

That's a good starting point. Unfortunately, it will never be entirely accurate because Public Mobile's plans are either 10, 30, or 90 days in length.