topic Im getting frustrated. I need to port a number in Get Support

Im getting frustrated. I need to port a number

Jporietis — Wed, 05 Jan 2022 15:52:26 GMT

Re: Im getting frustrated. I need to port a number

Naepalm — Fri, 22 May 2020 20:59:44 GMT

@Jporietis

If you need help porting a number contact the moderators they make a very frustrating situation become easy.

contact them here include port number in heading.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Im getting frustrated. I need to port a number

geopublic — Fri, 22 May 2020 21:04:24 GMT

@Jporietis If you are currently activating your card just select a temp number from the pool. Once you have completed the activation then you can deal with porting your number over.

Re: Im getting frustrated. I need to port a number

computergeek541 — Sat, 23 May 2020 05:34:27 GMT

@Naepalm wrote:
@Jporietis

If you need help porting a number contact the moderators they make a very frustrating situation become easy.

contact them here include port number in heading.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

I know sometimes that that the ticketing process does not work ideally. However, an existing customer should first trying going throuhgh SIMon. @Jporietis , this is done by gone to https://publicmobile.ca.ada.support/chat and typing in "port request". This will be faster for no reason other than the fact that you will be able to skip one round of back and forth message between yourself and the moderator to verify that you are the account owner. Also, messages sent by using the above private messaging link are sorted and handled at a lower prirority rating.