topic Re: MMS and Data is not working in Get Support

MMS and Data is not working

pharaohpeter — Wed, 05 Jan 2022 15:52:02 GMT

I have a Nokia 3310 3G. When I used my Fizz SIM card, I was able to access the internet on my phone.

Now that I am with Public Mobile, I can't access my internet, nor receive any MMS.

Anyone know why this is happening? I did not change any of my phone settings between the switch from Fizz to Public.

Re: MMS and Data is not working

ShawnC13 — Fri, 22 May 2020 02:55:30 GMT

@pharaohpeter wrote:
I have a Nokia 3310 3G. When I used my Fizz SIM card, I was able to access the internet on my phone.

Now that I am with Public Mobile, I can't access my internet, nor receive any MMS.

Anyone know why this is happening? I did not change any of my phone settings between the switch from Fizz to Public.

You will need to set your APN settings for Public Mobile. Here is a great site that will give you the settings required and how to change them on your phone. https://apn-canada.gishan.net/en

Re: MMS and Data is not working

fdrcamb519 — Fri, 22 May 2020 03:12:46 GMT

@pharaohpeter

@pharaohpeter wrote:
I have a Nokia 3310 3G. When I used my Fizz SIM card, I was able to access the internet on my phone.

Now that I am with Public Mobile, I can't access my internet, nor receive any MMS.

Anyone know why this is happening? I did not change any of my phone settings between the switch from Fizz to Public.

APN Settings

Name: Public Mobile

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: default,supl,mms,DUN

APN protocol: IPv4

APN roaming protocol: IPv4

Bearer: Unspecified

MVNO type: GID

MVNO value: 4D4F

Here is detailed APN settings for PM

Re: MMS and Data is not working

pharaohpeter — Fri, 22 May 2020 04:47:42 GMT

@ShawnC13

Your link helped a bit, but the information provided inside the site was not 100% correct.

I went down the rabbit hole, and this other post in the community was the one that helped me the most.

Thank you for your help though.

@fdrcamb519Those settings are not for my phone, unfortunately.

Re: MMS and Data is not working

geopublic — Fri, 22 May 2020 06:38:20 GMT

@pharaohpeter MMS needs data to be working so once you get data working it will resolve both issues.

To fix your data you need to set up the correct APN settings.

Detail instructions on how to do this can be found here:

Re: MMS and Data is not working

ShawnC13 — Fri, 22 May 2020 05:53:13 GMT

@pharaohpeter glad to hear you found your answer. That is the same page I sent you to you just needed to find your phone through the manufacturer list and you would have been on the same page.

Re: MMS and Data is not working

gblackma — Fri, 22 May 2020 11:10:45 GMT

Another PMer posted this in back in 2018.

APN Configuration for the Nokia 3310 3G

On the menu screen, find and select / click on the Settings icon. It looks like a cog.
Select Connectivity
Select Access points. On this screen you may see two items listed: Telus and Telus MMS. Ignore them, and don’t modify. We’re going to create two new access points.
Click the hamburger icon (three horizontal lines) using the button below it on the phone.
Select New Access Point, and set the Name to Public Mobile 2. This one will enable internet access.
Set Access point to sb.mb.com
Set Port to 0
Set Network type to HTTP
Set IP type to IPv4
Leave all other settings set to (empty)
Finally, save this access point by clicking the button below the icon that looks like a floppy disk (remember those?)
Next create another new access point. This one will be for enabling MMS. Name it also Public Mobile 2.
Set Access point to sp.mb.com
Set Gateway to 74.49.0.18
Set Port to 80
Set Set home page to http://aliasredirect.net/proxy/mb/mmsc
Set DNS address to 0.0.0.0
Set Network type to HTTP
Set IP type to IPv4
Again leave any other settings not mentioned set to (empty)
Save and now we’re done with access points
Pop back up to the previous menu by clicking the button below the back arrow icon.
Select Network settings, and ensure that Mobile data option is switched on
Pop back up 2 screens to Settings
Then go to System => Messages => MMS => SIM access point
Select / tick access point Public Mobile 2
Power cycle the phone.
And you’re done. Test you MMS and internet connectivity.

Enjoy your Nokia 3310 3G!

Re: MMS and Data is not working

pharaohpeter — Fri, 22 May 2020 13:25:53 GMT

@geopublicAs I said before, that set up is unfortunately incorrect. It only shows the dual sim version of the phone. I have the single sim version. Thus the set up is different and much of the information does not correspond to my phone's menus.

I resolved this issue myself by finding another forum post that had the exact correct settings I needed, which I posted in an earlier comment of mine.

Thanks for taking the time to help me though! 🙂

Re: MMS and Data is not working

darlicious — Fri, 22 May 2020 13:35:47 GMT

@pharaohpeter

Nice detective work Sherlock. Welcome to full service public mobile!

@ShawnC13

Sounds like a self solution courtesy of retired oracle @stonechucker playing the role of Dr.Watson.

Re: MMS and Data is not working

Naepalm — Fri, 22 May 2020 13:38:50 GMT

@darlicious I went into a rabbit hole last night courtesy of pharaoh and shawnc post and started reading a bunch of stonechuckers responses. I havent seen him around but he sounded like a pretty to the point hilarious guy. LOL

Re: MMS and Data is not working

darlicious — Fri, 22 May 2020 13:42:38 GMT

@Naepalm Now you have me curious......

Re: MMS and Data is not working

pharaohpeter — Fri, 22 May 2020 13:52:19 GMT

@gblackma

My data and MMS were already working with my own solution,but these settings that you provided actually improved the speed of my MMS delivery!! Thanks 🙂

The only thing I changed from my own settings were the DNS from 74.49.0.18 to 0.0.0.0; everything else was the same, except for the access point names. I changed the names to Public Mobile and Public Mobile MMS. Like that it's easier to differentiate between the two.

Thanks for your help!! 🙂