topic Re: changing plan in Get Support

changing plan

yama — Wed, 05 Jan 2022 15:51:16 GMT

I changed my plan but for payment I chose the payment for next cycle by mistake.

how can i change it to due payment

Re: changing plan

mpcdesign — Wed, 20 May 2020 23:22:37 GMT

@yama, just go back in and change to now date. Or next renewal date. As long as you get a confirmation you are good to go

Re: changing plan

computergeek541 — Wed, 20 May 2020 23:36:18 GMT

@yama wrote:
Hi
I changed my plan but for payment I chose the payment for next cycle by mistake.
how can i change it to due payment

You'll wish to remember that if you do this, the rest of your current plan and whatever you've paid for it will be lost.

Re: changing plan

gpixel — Wed, 20 May 2020 23:37:07 GMT

@yama you don't have to change anything, what you picked is correct. it will change on your due date.

Re: changing plan

geopublic — Wed, 20 May 2020 23:53:53 GMT

@yama wrote:
Hi
I changed my plan but for payment I chose the payment for next cycle by mistake.
how can i change it to due payment

@yama If you want the plan change to take effect immediately then go back into selfserve cancel the current scheduled plan change and redo it choosing the plan change to be immediate.

Re: changing plan

gblackma — Wed, 20 May 2020 23:59:52 GMT

@yama cancel the current cheduled change and choose change immediately this time. Just understand that you will lose what you paid on your old plan and immediately be charged for the new one. Stay safe.

Re: changing plan

totalUser — Thu, 21 May 2020 02:05:14 GMT

Hi @yama

As I understand next cycle is on the day when the payment is due.

Unless you really want to change it immediately you did the right thing

If you want to charge the plan immediately go to

Selfserve, then click on

My plan details

You will see a box under your plan details with the info about plan change schedule, it will also contain cancel button

Note even if you do change plan now your scheduled change is not automatically cancelled you need to do it manually otherwise it will execute on the scheduled date (which is not 30 days from now)