topic Re: Plan explanation in Get Support

Plan explanation

denisep1 — Wed, 05 Jan 2022 15:51:09 GMT

Can any explain why I am receiving texted messages giving me updates on % used up when I emptying for unlimited use? Please

Re: Plan explanation

will13am — Wed, 20 May 2020 20:22:52 GMT

@denisep1 , all Public Mobile plans with data are limited usage. You do get notifications when reaching certain usage levels.

Re: Plan explanation

denisep1 — Wed, 20 May 2020 20:31:01 GMT

Thank you, Dou you know how to check what coverage I have and how to

Re: Plan explanation

gblackma — Wed, 20 May 2020 20:31:33 GMT

@denisep1 there are no unlimited data planes here. The highest amount you can have is 8.5 gigs with autopay on the $50 plan. You receive 611 warnings when 75 and 95% of your data is used up. Welcome to the community. Stay safe.

Re: Plan explanation

Luddite — Wed, 20 May 2020 20:31:48 GMT

@denisep1 Do you have the $10 or $15 plan?

Re: Plan explanation

denisep1 — Wed, 20 May 2020 20:39:54 GMT

Thank you. I dont do very much and dont know why I would've used up so much.

Re: Plan explanation

gpixel — Wed, 20 May 2020 20:42:33 GMT

@denisep1 you can login to your self serve account and it will show you the details of your plan and how much data you've consumed

Re: Plan explanation

denisep1 — Wed, 20 May 2020 20:42:27 GMT

Thank you so very much