topic Re: moderater help in Get Support

moderater help

kipcarew — Wed, 05 Jan 2022 15:50:10 GMT

need help porting number from koodo

Re: moderater help

Triguy — Tue, 19 May 2020 16:15:57 GMT

Here is a previous thread.

https://productioncommunity.publicmobile.ca/t5/Announcements/Number-transfer-in-Self-Serve-impacted-by-ongoing-maintenance/td-p/513015

As a new customer, we recommend porting a number at activation with the exception of Koodo Prepaid customers.

We have made some system enhancements to improve the success rate of this activity. So long as the correct information is entered, this process should be seamless

All other customers: To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.

Re: moderater help

Naepalm — Tue, 19 May 2020 16:51:34 GMT

@kipcarew to contact moderators you can contact them two ways,

Private message them with this link;

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

or go throught the SIMon and click on this link. https://publicmobile.ca.ada.support/chat/

1. type koodo porting:

2. tyoe transfer PC/KOODO PRE PAID

3. CLICK CONTACT US

Re: moderater help

geopublic — Tue, 19 May 2020 18:23:03 GMT

@kipcarew wrote:
@Mod
need help porting number from koodo

@kipcarew Have your Koodo account number, name on the account and the Koodo phone number ready. To complete your port-in request, please click this link and type in “port request” to be put in touch with a Moderator. Please include the above info in your message.