topic Re: Data not working in Get Support

Data not working

djsjaswal — Wed, 05 Jan 2022 15:49:52 GMT

Hey,

The data on my Note 10 is not working. I am able to place calls and my APN settings seem correct, I have updated them a couple of times.

There is a lot of data available on my account (on 3g speeds).

I have attached my APN settings.

Re: Data not working

Triguy — Mon, 18 May 2020 16:52:08 GMT

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set - or - default,mms,supl ( if your mobile hotspot is spotty add "dun")
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Save the APN settings then restart your phone.

Re: Data not working

gblackma — Mon, 18 May 2020 16:53:36 GMT

@djsjaswal do a network reset and restart your phone. The Samsung's usually fetches it's own apn. Wait 30 seconds and restart. Enable data and Try sending an mms message and surfing the internet. Stay safe.

Samsung Galaxy Note10 - Reset Network Settings

From a Home screen, swipe up or down from the center of the display to access the apps screen. ...
Navigate: Settings > General management. ...
Tap Reset network settings.
Review the info then tap Reset settings. ...
To confirm, review the info then tap Reset.

Re: Data not working

Naepalm — Mon, 18 May 2020 16:55:12 GMT

@djsjaswal

Try resetting your phone and allowing it to automatically set your APN settings.

Try turning your phone off, taking out your SIM card. Then put the SIM card back in and turn your phone back on.

Have you recently ported? If you have you will need to wait a few hours.

Let me know how you make out.

Re: Data not working

hairbag1 — Mon, 18 May 2020 16:57:02 GMT

From the Apps tab, click on Settings. Click More settings. Click on Mobile Networks. Click Mobile data and confirm that data is Enabled.

Re: Data not working

kselmak — Mon, 18 May 2020 17:01:30 GMT

Did it ever work?

Can you try different phone?

Thanks

Re: Data not working

fdrcamb519 — Mon, 18 May 2020 17:59:36 GMT

@djsjaswal

Welcome to Public Mobile, turning airplane on than off. Restart phone, also, could be settings, I’m sure you will get, it going

Re: Data not working

Atlantis7 — Mon, 18 May 2020 23:52:49 GMT

This happens on my phone sometimes as well. What I usually do is go to mobile networks in the settings and change the connection to gsm/wcdma/lte (4g) and back to gsm/wcdma (3g). Hope you found a fix to your problem.