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    <title>topic Re: Access Point help in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544752#M360993</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/136073"&gt;@RasMorgan&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;i need help setting up the access point APN and my new phone which is a LG G4.&lt;/P&gt;&lt;P&gt;the phone working i can make ph calls but there is no internet coming...&lt;/P&gt;&lt;P&gt;this what i did so far.&lt;/P&gt;&lt;P&gt;NAME&lt;/P&gt;&lt;P&gt;Public Mobile&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN&lt;/P&gt;&lt;P&gt;sp.mb.com&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMSC&lt;/P&gt;&lt;P&gt;&lt;A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank" rel="noopener"&gt;http://aliasredirect.net/proxy/mb/mmsc&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMS proxy&lt;/P&gt;&lt;P&gt;74.49.0.18&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMS port&lt;/P&gt;&lt;P&gt;80&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MCC&lt;/P&gt;&lt;P&gt;302&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MNC&lt;/P&gt;&lt;P&gt;220&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN type&lt;/P&gt;&lt;P&gt;default,mms,supl&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN protocol&lt;/P&gt;&lt;P&gt;IPv4/IPv6&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN roaming protocol&lt;/P&gt;&lt;P&gt;IPv4&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;so what is it am not doing plz?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/136073"&gt;@RasMorgan&lt;/a&gt;&amp;nbsp; You are not doing anything wrong. The problem is that with that device you need to reset your network settings and restart the device. If you can access data then problem solved, otherwise you need to backup your phone and do a factory reset to get data going on that device.&lt;/P&gt;</description>
    <pubDate>Sun, 17 May 2020 18:03:58 GMT</pubDate>
    <dc:creator>geopublic</dc:creator>
    <dc:date>2020-05-17T18:03:58Z</dc:date>
    <item>
      <title>Access Point help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544745#M360990</link>
      <description>&lt;P&gt;i need help setting up the access point APN and my new phone which is a LG G4.&lt;/P&gt;&lt;P&gt;the phone working i can make ph calls but there is no internet coming...&lt;/P&gt;&lt;P&gt;this what i did so far.&lt;/P&gt;&lt;P&gt;NAME&lt;/P&gt;&lt;P&gt;Public Mobile&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN&lt;/P&gt;&lt;P&gt;sp.mb.com&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMSC&lt;/P&gt;&lt;P&gt;&lt;A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank"&gt;http://aliasredirect.net/proxy/mb/mmsc&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMS proxy&lt;/P&gt;&lt;P&gt;74.49.0.18&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMS port&lt;/P&gt;&lt;P&gt;80&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MCC&lt;/P&gt;&lt;P&gt;302&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MNC&lt;/P&gt;&lt;P&gt;220&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN type&lt;/P&gt;&lt;P&gt;default,mms,supl&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN protocol&lt;/P&gt;&lt;P&gt;IPv4/IPv6&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN roaming protocol&lt;/P&gt;&lt;P&gt;IPv4&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;so what is it am not doing plz?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 15:49:28 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544745#M360990</guid>
      <dc:creator>RasMorgan</dc:creator>
      <dc:date>2022-01-05T15:49:28Z</dc:date>
    </item>
    <item>
      <title>Re: Access Point help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544747#M360991</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/117195"&gt;@gblackma&lt;/a&gt;&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/3757"&gt;@Luddite&lt;/a&gt;&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/131181"&gt;@Naepalm&lt;/a&gt;&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/96576"&gt;@darlicious&lt;/a&gt;&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/28520"&gt;@mpcdesign&lt;/a&gt;&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/131265"&gt;@gpixel&lt;/a&gt;&amp;nbsp;@Anonymous&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/66822"&gt;@AE_Collector&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any thoughts? I am not sure what the possible answer could be.&lt;/P&gt;</description>
      <pubDate>Sun, 17 May 2020 17:50:56 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544747#M360991</guid>
      <dc:creator>brettster99</dc:creator>
      <dc:date>2020-05-17T17:50:56Z</dc:date>
    </item>
    <item>
      <title>Re: Access Point help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544749#M360992</link>
      <description>&lt;P&gt;Thanks &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/60334"&gt;@brettster99&lt;/a&gt;&amp;nbsp;, &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/136073"&gt;@RasMorgan&lt;/a&gt;&amp;nbsp;@ LG phones require at minimum a network reset and sometimes a factory reset is required. Try a network reset first.&lt;/P&gt;&lt;DIV class="co8aDb gsrt"&gt;&lt;STRONG&gt;Reset Network&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Settings&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;LG Stylo 4&lt;/STRONG&gt;&lt;/DIV&gt;&lt;DIV class="RqBzHd"&gt;&lt;OL class="X5LH0c"&gt;&lt;LI&gt;Hold down the Power key for a few seconds to turn on the device.&lt;/LI&gt;&lt;LI&gt;Then select Main Menu and Settings.&lt;/LI&gt;&lt;LI&gt;After that tap General and Backup &amp;amp;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Reset&lt;/STRONG&gt;.&lt;/LI&gt;&lt;LI&gt;Now choose&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Network&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Settings&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Reset&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;and&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Reset&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Settings.&lt;/LI&gt;&lt;LI&gt;Finally tap&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;Reset&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Settings.&lt;/LI&gt;&lt;LI&gt;Great!&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;Restart your phone, re-enter your WiFi if necessary, accept all updates.&amp;nbsp; Once you have done this use these APN settings:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN settings:&lt;BR /&gt;Name: Mobile Internet&lt;BR /&gt;APN: sp.mb.com&lt;BR /&gt;Proxy: Not set&lt;BR /&gt;Port: Not set&lt;BR /&gt;Username: Not set&lt;BR /&gt;Password: Not set&lt;BR /&gt;Server: Not set&lt;BR /&gt;MMSC: &lt;A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank" rel="noopener"&gt;http://aliasredirect.net/proxy/mb/mmsc&lt;/A&gt;&lt;BR /&gt;MMS proxy: 74.49.0.18&lt;BR /&gt;MMS port: 80&lt;BR /&gt;MCC: 302&lt;BR /&gt;MNC: 220&lt;BR /&gt;Authentication type: Not set&lt;BR /&gt;APN type: Not set&amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;BR /&gt;APN protocol: IPv4&lt;BR /&gt;APN roaming protocol: IPv4&lt;BR /&gt;APN enable/disable: APN enabled&lt;BR /&gt;Bearer: Unspecified&lt;BR /&gt;MVNO type: Not set&lt;BR /&gt;MVNO value: Not set&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Save, enable data and try to send an mms text message and to surf the net.&amp;nbsp; Welcome to PM.&amp;nbsp; Stay safe.&lt;/P&gt;&lt;/DIV&gt;</description>
      <pubDate>Sun, 17 May 2020 17:58:08 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544749#M360992</guid>
      <dc:creator>gblackma</dc:creator>
      <dc:date>2020-05-17T17:58:08Z</dc:date>
    </item>
    <item>
      <title>Re: Access Point help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544752#M360993</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/136073"&gt;@RasMorgan&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;i need help setting up the access point APN and my new phone which is a LG G4.&lt;/P&gt;&lt;P&gt;the phone working i can make ph calls but there is no internet coming...&lt;/P&gt;&lt;P&gt;this what i did so far.&lt;/P&gt;&lt;P&gt;NAME&lt;/P&gt;&lt;P&gt;Public Mobile&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN&lt;/P&gt;&lt;P&gt;sp.mb.com&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMSC&lt;/P&gt;&lt;P&gt;&lt;A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank" rel="noopener"&gt;http://aliasredirect.net/proxy/mb/mmsc&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMS proxy&lt;/P&gt;&lt;P&gt;74.49.0.18&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MMS port&lt;/P&gt;&lt;P&gt;80&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MCC&lt;/P&gt;&lt;P&gt;302&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MNC&lt;/P&gt;&lt;P&gt;220&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN type&lt;/P&gt;&lt;P&gt;default,mms,supl&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN protocol&lt;/P&gt;&lt;P&gt;IPv4/IPv6&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;APN roaming protocol&lt;/P&gt;&lt;P&gt;IPv4&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;so what is it am not doing plz?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/136073"&gt;@RasMorgan&lt;/a&gt;&amp;nbsp; You are not doing anything wrong. The problem is that with that device you need to reset your network settings and restart the device. If you can access data then problem solved, otherwise you need to backup your phone and do a factory reset to get data going on that device.&lt;/P&gt;</description>
      <pubDate>Sun, 17 May 2020 18:03:58 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/544752#M360993</guid>
      <dc:creator>geopublic</dc:creator>
      <dc:date>2020-05-17T18:03:58Z</dc:date>
    </item>
    <item>
      <title>Re: Access Point help</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/649186#M360994</link>
      <description />
      <pubDate>Mon, 01 Feb 2021 02:38:39 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Access-Point-help/m-p/649186#M360994</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2021-02-01T02:38:39Z</dc:date>
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