topic Re: Voicemail not working in Get Support

Voicemail not working

Smasuta — Wed, 05 Jan 2022 15:46:20 GMT

I am getting in error Connection problem or invalid MMI code.

Re: Voicemail not working

Triguy — Wed, 13 May 2020 16:29:19 GMT

Are you trying to access voicemail ?

To access voicemail messages from your mobile device, hold down the ‘1’ key on your phone keypad. You can also access your voicemail from a landline or any other phone line, by dialing your 10-digit phone number, selecting ‘Send’ or ‘Call’ and then pressing ‘*’ to skip the system greeting.

Re: Voicemail not working

benfatto — Wed, 13 May 2020 16:32:32 GMT

Reboot your phone and try again in a few minutes.
Call your number from another phone, press * while your message is playing, then follow the directions.
Checking voicemail is counted toward calling minutes. So, if you're on the $10 or $15 plan check your account to be sure you have time left.

Re: Voicemail not working

gblackma — Thu, 14 May 2020 15:42:12 GMT

@Smasuta if you are on a limited plan like I am. To save more, add the TextNow voip app and use it via Wifi to make / receive / send calls and texts in Canada and to the United States for free. You can also use it as I do to check my voicemail from my own phone without using the minutes from the PM plan. Simply dial your PM phone number - reject the call when it rings (this sends the call to voicemail) - press the * key to allow you to enter your password. - enter it then # - and you are in your voicemail account - Hang up when you are finished. No minutes used.

Re: Voicemail not working

Smasuta — Wed, 13 May 2020 17:09:57 GMT

Thanks

Re: Voicemail not working

gblackma — Wed, 13 May 2020 18:40:49 GMT

You are welcome @Smasuta but could you please use the 3 dots on the top right of your of your original post and give the solution to either @benfatto Or @Triguy . My answer definitely didn't solve your problem. Welcome to PM. Stay safe.

@Luddite , @ShawnC13 please change the solution. Thanks.

Re: Voicemail not working

Smasuta — Wed, 13 May 2020 17:23:22 GMT

Thanks I will try that

Re: Voicemail not working

Luddite — Wed, 13 May 2020 18:52:57 GMT

@gblackma wrote:
You are welcome @Smasuta but could you please use the 3 dots on the top right of your of your original post and give the solution to either @benfatto Or @Triguy . My answer definitely didn't solve your problem. Welcome to PM. Stay safe.

@Luddite , @ShawnC13 please change the solution. Thanks.

Your wish is my command ................. well this time anyway. 👺

Re: Voicemail not working

gblackma — Thu, 14 May 2020 15:45:07 GMT

@Smasuta again, thanks for giving me the solution. But the answer that I gave you couldn't have solved your problem. Please switch the solution back to @Triguy 's. Appreciate the thought. Stay safe.

Re: Voicemail not working

burysusan — Thu, 20 Aug 2020 01:13:42 GMT

I have the same problem and this solution of rebooting my phone did not work for me. I have a plan with unlimited calling.

Re: Voicemail not working

Anonymous — Thu, 20 Aug 2020 01:21:07 GMT

@burysusan wrote:
I have the same problem and this solution of rebooting my phone did not work for me. I have a plan with unlimited calling.

Try calling 17785804001.

What happens after pressing and holding the 1 key in the dialer?

Dial ##21# and then ##004#.