topic Re: my phone will not connect to data i just got a new phone off amazon , in Get Support

my phone will not connect to data i just got a new phone off amazon ,

jamie905 — Wed, 05 Jan 2022 15:45:46 GMT

broke my umidigi a3x ordered a new one and this one will not connect to my data what so ever only wifi . im no tech guy can anyone help.

Re: my phone will not connect to data i just got a new phone off amazon ,

RossN — Tue, 12 May 2020 23:06:03 GMT

@jamie905 hi make sure your data is enabled try these settings

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

Select Save/Done. Select Public Mobile to connect to the Public Mobile network

Re: my phone will not connect to data i just got a new phone off amazon ,

mpcdesign — Tue, 12 May 2020 23:09:44 GMT

@jamie905, maybe don't buy a umidigi a3x phone!

Re: my phone will not connect to data i just got a new phone off amazon ,

gblackma — Tue, 12 May 2020 23:16:52 GMT

@jamie905 to get to edit the APN settings as per @RossN Tap - settings - network and internet - mobile network - advanced ( scroll down to ) - access point names

Stay safe.

How did you break it? I cracked my FI's screen under a screen protector. Go figure.

Re: my phone will not connect to data i just got a new phone off amazon ,

jamie905 — Wed, 13 May 2020 11:27:56 GMT

Fixed it . And they are great phones for there price .

Re: my phone will not connect to data i just got a new phone off amazon ,

jamie905 — Wed, 13 May 2020 11:28:45 GMT

Thank you. What you said worked out.

Re: my phone will not connect to data i just got a new phone off amazon ,

anonymous2 — Tue, 25 Aug 2020 17:01:22 GMT

I have the same phone and tried the accepted solution, but it didn't work... Furthermore I had MMC proxy option instead of MMSC proxy.

In the end I had to set the APN settings as in this post: https://productioncommunity.publicmobile.ca/t5/Getting-Started/Samsung-Galaxy-A50/m-p/400387/highlight/true#M77226

I set the MMC proxy at 74.49.0.18 just as the MMSC proxy would have been.

Works!