topic New Phone Compatable? in Get Support

New Phone Compatable?

DallasW — Wed, 05 Jan 2022 15:45:36 GMT

Hi, I'm wanting to buy a new phone. Ad says it's GSM only. Will that work on this network?Motorola G7 Power - Unlocked - 64 GB International Model (GSM Only)

Re: New Phone Compatable?

gpixel — Tue, 12 May 2020 16:27:09 GMT

@DallasW yes this phone is compatible. my friend is using this phone on Public Mobile.

edit: he has the american version

Re: New Phone Compatable?

Triguy — Tue, 12 May 2020 16:04:11 GMT

It should be compatible. Make sure it is unlocked.

https://willmyphonework.net/

Re: New Phone Compatable?

JoyLuck — Tue, 12 May 2020 16:04:41 GMT

@DallasW wrote:
Hi, I'm wanting to buy a new phone. Ad says it's GSM only. Will that work on this network?Motorola G7 Power - Unlocked - 64 GB International Model (GSM Only)

You can use this site for potential phone purchases:

https://willmyphonework.net/

Re: New Phone Compatable?

Naepalm — Tue, 12 May 2020 16:28:18 GMT

@DallasW wrote:
Hi, I'm wanting to buy a new phone. Ad says it's GSM only. Will that work on this network?Motorola G7 Power - Unlocked - 64 GB International Model (GSM Only)

You can check it against this IME check point: http://mobility.telus.com/devicecompatibilitycheck/?locale=en

I have also read that GSM is not supported by Telus....

(edit: this is relevant because Public runs on the Telus network)

Some phones imported from overseas may not work with the IMEI check above.

Since some phones have specs listing the 3G and LTE Bands supported in place of frequencies:

GSM: Not supported

3G/HSPA/WCDMA: Band 5 (850 MHz), Band 2 (1900 MHz)

LTE: Band 4 (1700 MHz / 2100 MHz), Band 29 (700 MHz)

Re: New Phone Compatable?

ShawnC13 — Tue, 12 May 2020 16:21:23 GMT

@Naepalm the IMEI checker only checks to see if the phone is blacklisted or not. I know the one that was on PM's page was even giving false results so it was completely no good to anyone lol

Edited to add: This is a different checker than what PM had used in the past so looks like this one might work lol

Re: New Phone Compatable?

gpixel — Tue, 12 May 2020 16:21:52 GMT

it's fine @Naepalm shhhh. 🤫 the phone just needs to have the frequencies.

Motorola G7.Power

Technology	GSM / HSPA / LTE
2G bands	GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 (dual-SIM model only)
3G bands	HSDPA 850 / 900 / 1900 / 2100 - Europe
	HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - USA
4G bands	1, 2, 3, 4, 5, 7, 8, 19, 20, 28, 38, 40, 41 - Europe
	1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 20, 25, 26, 29, 30, 38, 39, 40, 41, 41, 66, 71 - USA
Speed	HSPA 42.2/5.76 Mbps, LTE-A (2CA) Cat7 300/50 Mbps

Re: New Phone Compatable?

Naepalm — Tue, 12 May 2020 16:21:55 GMT

@ShawnC13 wrote:
@Naepalm the IMEI checker only checks to see if the phone is blacklisted or not. I know the one that was on PM's page was even giving false results so it was completely no good to anyone lol

I read that it didn't work well if the phone is from oversee's. Kinda funny that Telus would say to use this method LOL. Only works if the phone is Canadian and has been registered by a Canadian telecom company.

Re: New Phone Compatable?

oglat — Tue, 12 May 2020 16:22:26 GMT

Gsm only is a big no

Even Rogers is getting rid of it

You need 3g phone

Re: New Phone Compatable?

geopublic — Tue, 12 May 2020 16:28:28 GMT

@DallasW wrote:
Hi, I'm wanting to buy a new phone. Ad says it's GSM only. Will that work on this network?Motorola G7 Power - Unlocked - 64 GB International Model (GSM Only)

@DallasW Is it from Amazon? If yes, and it's the Latin American version then it will work without any issues.

Best if you can provide a link to the phone and we can verify that it works for you.

Re: New Phone Compatable?

fdrcamb519 — Tue, 12 May 2020 16:29:57 GMT

@DallasW

@DallasW wrote:
Hi, I'm wanting to buy a new phone. Ad says it's GSM only. Will that work on this network?Motorola G7 Power - Unlocked - 64 GB International Model (GSM Only)

Welcome to Public Mobile, from what the members are saying here this phone, its not guaranteed to work, better buy something, you know for sure will work so you're not stuck with it. I personally prefer unlocked iphones don't usually have problems with.

Re: New Phone Compatable?

gpixel — Tue, 12 May 2020 16:34:59 GMT

@DallasW don't let them scare you. the phone will work trust me! give me your ✋we got this.

Re: New Phone Compatable?

DallasW — Tue, 12 May 2020 19:48:00 GMT

Thanks, this is the link

https://www.amazon.ca/Motorola-Unlocked-Smartphone-International-Model/dp/B07NPRQYP1/ref=sr_1_5?crid=2KI61SWQ4R5HZ&keywords=moto%2Bg7%2Bpower&qid=1589170923&sprefix=moto%2Bg7%2Caps%2C174&sr=8-5&th=1

Re: New Phone Compatable?

DallasW — Tue, 12 May 2020 19:52:40 GMT

Thanks for the feedback

Re: New Phone Compatable?

gblackma — Tue, 12 May 2020 19:54:43 GMT

@DallasW according to this link it's both 3f and 4g LTE compatible. https://apn-canada.gishan.net/en/apn/public-mobile/motorola-moto-g7-power

Welcome to PM. Stay safe.

Here's 4 articles on activation and porting and the Refer a friend reward if you need them:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Re: New Phone Compatable?

geopublic — Tue, 12 May 2020 21:44:39 GMT

@DallasW wrote:
Thanks, this is the link

https://www.amazon.ca/Motorola-Unlocked-Smartphone-International-Model/dp/B07NPRQYP1/ref=sr_1_5?crid=2KI61SWQ4R5HZ&keywords=moto%2Bg7%2Bpower&qid=1589170923&sprefix=moto%2Bg7%2Caps%2C174&sr=8-5&th=1

@DallasW Yes, that phone will work without any issues. Also you might want to consider this one:

https://www.amazon.ca/Motorola-Unlocked-Smartphone-International-XT1962-6/dp/B07PZZLR4D/ref=sr_1_3?keywords=moto%2Bg7&qid=1589319739&sr=8-3

It has a better screen. The battery isn't as powerful but it has rapid charge so it will charge up very quickly.

Re: New Phone Compatable?

DallasW — Wed, 13 May 2020 02:59:08 GMT

Thanks. I was looking at that phone also but thought I'd like more battery power