topic Re: Plan change in Get Support

Plan change

scmtql — Wed, 05 Jan 2022 15:45:30 GMT

Hello all,

I have a question If I change the plan middle of the month from 40$ to 50$. I have to pay the difference 10$ or entire 50$. Please advice

Re: Plan change

Triguy — Tue, 12 May 2020 13:55:15 GMT

All PM plans are prepaid so it would $50 to change your plan

You would better off to wait until you next renewal date to change. You would lose any unused minutes/texts and data if change immediately.

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Re: Plan change

geopublic — Tue, 12 May 2020 14:18:47 GMT

@scmtql Public Mobile is strictly a prepaid service provider. It means that you prepaid for your $40 plan for 30 days. If you switch plans halfway to the $50 plan then you need to pay $50 and the new 30 day plan starts from that point on. The $40 is lost.

Re: Plan change

Naepalm — Tue, 12 May 2020 14:31:22 GMT

@scmtql why do you want to change your plan? Maybe there are some options we can give you instead of changing your plan. You can add on what you need until your renewal comes up then you can change your plan at renewal by clicking on change my plan at renewal.