topic Re: Number Didn't Port Correctly in Get Support

Number Didn't Port Correctly

Pinklepork — Tue, 04 Jan 2022 18:15:14 GMT

Hello, I recently "ported" over from Rogers but it didn't go smoothly. I just spoke to Rogers who confirmed my number was still with them and I am still paying them. As for Public Mobile, I can send texts to my friends who use Public Mobile but nobody else. I can make calls but I don't receive any. Please help!

@Shazia_K @Mary_M @Saray_O @Caroline_D

Re: Number Didn't Port Correctly

cheeseburger — Sun, 20 Nov 2016 03:46:24 GMT

Sounds like you're stuck in the middle of a port and Rogers hasn't received the request from PM yet.

Your Rogers SIM should still work while the porting issues gets sorted out by the MODS.

Re: Number Didn't Port Correctly

Pinklepork — Sun, 20 Nov 2016 03:47:43 GMT

Thanks for the reply! Fingers crossed it gets sorted soon. I am ready to ditch Rogers! lol

Re: Number Didn't Port Correctly

Mary_M — Thu, 01 Dec 2016 14:41:50 GMT

Hey @Pinklepork,

Thank you for your patience!

I will be looking into your port request and sending you a private message shortly.

Cheers,

Mary

Re: Number Didn't Port Correctly

Rockdaddy22 — Thu, 01 Dec 2016 14:43:48 GMT

Amazing patience, I'm so sorry you've had to wait so long. Mary is awesome and she'll take good care of you 🙂