topic Re: texting history error in Get Support

texting history error

michelle0620 — Wed, 05 Jan 2022 15:43:12 GMT

i was looking at my history and it says i sent and recieved texts when there is no possible way that i did at the times they say...?

Re: texting history error

Dunkman — Sat, 09 May 2020 14:55:13 GMT

@michelle0620

Some background apps will sent texts without phone owner knowing. Ie. iMessage does that sometimes. Is there a specific number that is texted?

Re: texting history error

JoyLuck — Sat, 09 May 2020 14:55:29 GMT

Does anyone else have access to your phone?

Re: texting history error

kselmak — Sat, 09 May 2020 15:01:04 GMT

What time zone are you in

History is on est times.

If you are with iPhone it's possible that the phone is doing it in the background, I've read here in the community that iPhones would drain some measured texts (long ago when 10 plan was in wide use)

Re: texting history error

will13am — Sat, 09 May 2020 15:01:25 GMT

@michelle0620 , my first guess is there is something not right with the texting app or operating system on the phone. The time stamp for a sent message is not when the send button is hit but when the phone actually sends out the messages successfully. Likewise, the time stamp for received messages is when the phone actually picks up the message and not when the message was sent out from the sender. I would try rebooting the phone, perhaps clearing the cache on the messaging app, force closing it and restarting. Check also connectivity to the network to make sure there are no spurious disconnects.

Re: texting history error

Naepalm — Sat, 09 May 2020 15:03:06 GMT

@michelle0620 all plans have unlimited texting.

Or are you more worried about privacy. This wouldnt be a Public Mobile issue, but an issue at the device. Turn off back ground apps from running. When you look at the numbers you can do a number look up on Google and see who they belong to. Sometimes if it is a company it will come up, or if others have had thia problem.

Bottom line though this wouldnt be a problem because of your service, its a device issue or as @JoyLuck said maybe someone in your hime has access to the phone.

cheers

Re: texting history error

brettster99 — Sat, 09 May 2020 15:57:05 GMT

Both @Naepalm and @will13am have good ideas of what is going on and what could fix it.

If that doesnt help ask the MODS about what is going on. But like @Naepalm said it's not really a service issue it's more likely a device issue

Re: texting history error

michelle0620 — Sat, 09 May 2020 21:09:44 GMT

Yes my roommate