topic Statement By Month in Get Support

Statement By Month

esjliv — Wed, 05 Jan 2022 15:43:06 GMT

It would be great if PM could set up an option to download monthly statements for records keeping...just saying. 🙂

Re: Statement By Month

Dunkman — Sat, 09 May 2020 13:34:16 GMT

It would be convenient for certain customers who need formal statements for accounting purposes, but I doubt that this service will be coming soon.

Public mobile is a low cost, no frills type of mobile company. There are several improvements in services that can be made.

If you need invoice/statements, you can contact moderator.

Re: Statement By Month

Anonymous — Sat, 09 May 2020 13:36:28 GMT

@esjliv wrote:
It would be great if PM could set up an option to download monthly statements for records keeping...just saying. 🙂

I don't care to pay for that facility.

We have the payment history. We have our payment cards. The GST# is shown in the payment area.

A business should look to the bigger carriers for all those assurances rather than a simple consumer-level service provider.

But hey suggestions are always valid.

Re: Statement By Month

gblackma — Sat, 09 May 2020 13:43:36 GMT

Yes it would @esjliv , but I don't see it happening. Ask the accounting department if a screen shot of your monthly payment history and your credit card bill would suffice. Then you would only need to contact them for quarterly, semi annual or annual statements. Stay safe.

Re: Statement By Month

esjliv — Sat, 09 May 2020 13:40:04 GMT

Hi, where is the GST shown? I have not noticed any taxes in my transaction history.

Re: Statement By Month

RossN — Sat, 09 May 2020 13:41:48 GMT

@esjliv Hi it is shown on your credit card statement or if you pay via Voucher is shown on your receipt when you buy it

Re: Statement By Month

Anonymous — Sat, 09 May 2020 13:42:57 GMT

@esjliv wrote:
Hi, where is the GST shown? I have not noticed any taxes in my transaction history.

The payment history is before taxes. The GST# is on the payment screen down below in the fine print. Your payment card will show the total charge with taxes in.

Re: Statement By Month

benfatto — Sat, 09 May 2020 13:48:35 GMT

As all billing is before tax, rewards even reduce the taxes we pay!

Re: Statement By Month

Triguy — Sat, 09 May 2020 14:00:16 GMT

You can request a copy of your statements.

Submit a ticket to a moderator by clicking on the question mark on the bottom right.

Include the following information in your request:

First name:
Last name:
Street address:
Suite/Apartment (if applicable):
City:
Province:
Postal Code:
Customer phone number:
Account #
Email address (if possible):
Requested Month / Period:
Amount paid:

Re: Statement By Month

will13am — Sat, 09 May 2020 14:04:06 GMT

Maybe it is an artefact that this service is prepaid and customers can start and stop their service as they please. There is no option for easy access to a monthly statement. Customers need to ask the moderators for one.

Re: Statement By Month

Naepalm — Sat, 09 May 2020 14:50:33 GMT

@esjliv yeah statements would be good but there would be extra cost associated with that. Someone would have to design the looks of the statement. Didnyou know hydro one spent over 100k designing their statement. Ok I know that is a bit ridiculous, but it is not free.

Public is subcarrier that brings the cost down. I like that. 🙂

Re: Statement By Month

mimmo — Sat, 09 May 2020 14:27:00 GMT

@esjliv what some people do is buy a voucher from retailers, and use the register receipt for their records. You could even buy a couple at one time and load them up. So that you are doing it less often.

Just a warning, since this is a business line /expense I personally would go to one of the 2 Nd tier providers. There are countless stories on the forum of loss of revenue, loss of interviews , loss of work, because of glitchy service or waiting moderator w/o service. Those costs can easily outway the savings. Just food for thought.

Re: Statement By Month

Naepalm — Sat, 09 May 2020 14:32:23 GMT

@mimmo you have a really good point there. When you are expensing them anyway, even if you bill is a bit higher from Koodo or Virgin, youll at least have some paper copies to back you up.

I expense this through work not taxes, but its different because they give me an allowance.

Re: Statement By Month

esjliv — Tue, 12 May 2020 01:52:27 GMT

Nice!