topic Re: Legit? in Get Support

Legit?

BDW — Wed, 05 Jan 2022 15:41:39 GMT

Recieved a text that appears to be from PM about a Koodo offer. Is it safe to say this is a legit text from them? I think Koodo/PM/Telus are all related?

Re: Legit?

Jb456 — Fri, 21 Feb 2020 01:56:01 GMT

Yes many have received it today. Telus owns Koodo and Public Mobile.

Re: Legit?

dabr — Fri, 21 Feb 2020 01:54:49 GMT

@BDW wrote:
Recieved a text that appears to be from PM about a Koodo offer. Is it safe to say this is a legit text from them? I think Koodo/PM/Telus are all related?

Yes it's legit. Many of us have received it, although I don't think it's a great offer to move:)

Re: Legit?

ljdemont — Fri, 21 Feb 2020 01:55:03 GMT

I got it too, yes, it's from PM.

Re: Legit?

iPhoneUser — Fri, 21 Feb 2020 02:09:52 GMT

Were PM customers on a specific PM plan targeted?

Re: Legit?

Jb456 — Fri, 21 Feb 2020 02:14:38 GMT

@iPhoneUser wrote:
Were PM customers on a specific PM plan targeted?

Doesn't seem to be. Some on $15 plan, see others on $25 plan and $40 plan.

Re: Legit?

mpcdesign — Fri, 21 Feb 2020 02:20:36 GMT

Yep, it's legit. Too legit to quit!

Re: Legit?

computergeek541 — Fri, 21 Feb 2020 02:53:15 GMT

@BDW wrote:
Recieved a text that appears to be from PM about a Koodo offer. Is it safe to say this is a legit text from them? I think Koodo/PM/Telus are all related?

There's no way to stop someone else from sending you a text message with a fake website or phone number, but yes, there is a valid offer for a $35 or $50 Koodo Mobile migration plan. Not all Public Mobile customers are eligible. It is a targeted offer.

Re: Legit?

Korth — Sat, 29 Feb 2020 23:23:24 GMT

@computergeek541 wrote:
... yes, there is a valid offer for a $35 or $50 Koodo Mobile migration plan. Not all Public Mobile customers are eligible. It is a targeted offer.

Any idea which parameters affect eligibility?

I've never been targeted by Koodo migration offers, though some of my referrals have.

And past migration offers have been handled like gong shows. Many PM-to-Koodo customers were dissatisfied with their new arrangements, quite unhappy they couldn't return to PM (because locked in) or could only return as "new" customers (losing all history, rewards, and funds in account), and very angry when denied mobile number ports between Telus subsidiaries.

I'm not saying this Koodo offer is necessarily good or necessarily bad. Just saying it's prudent to read Koodo's fine print carefully before jumping ship because it can be a costly one-way path.