topic pay bill in Get Support

pay bill

DanielBon — Wed, 05 Jan 2022 15:40:52 GMT

Any time I dial *611 to make a payment, my phone connected with Metro PC from US

Do Public Mobile has different phone # to dial for payment? thanks

Re: pay bill

darlicious — Wed, 19 Feb 2020 20:41:57 GMT

@DanielBon Try dialing 611 without the (*).

Or use 1 855 4PUBLIC

Re: pay bill

gblackma — Wed, 19 Feb 2020 20:44:35 GMT

@DanielBon Did @darlicious suggestion work for you? Have you tried going through your self service/my account? You can apply payment by adding the funds and waiting for your cycle renewal to pay it for you.

@DanielBon wrote:
Any time I dial *611 to make a payment, my phone connected with Metro PC from US
Do Public Mobile has different phone # to dial for payment? thanks

Re: pay bill

darlicious — Wed, 19 Feb 2020 22:14:09 GMT

@DanielBon I just tried *611 and 611 which both changed the number dialed to 1 647 788 8261 which is public mobile but strangely it's never done that on my phone before and I live in Vancouver and that's the Toronto number. I'm curious if that would charge me minutes on a $15 plan.

Edit: fixed typo on ph #. Checked usage....does not charge minutes.

@geopublic thx for correction.

Re: pay bill

geopublic — Wed, 19 Feb 2020 21:33:15 GMT

@darlicious wrote:
@DanielBon I just tried *611 and 611 which both changed the number dialed to 1 647 788 8281 which is public mobile but strangely it's never done that on my phone before and I live in Vancouver and that's the Toronto number. I'm curious if that would charge me minutes on a $15 plan.

@darlicious The number I get is 1-647-788-8261 (Are you sure it's 8281?). Dialling 611 or *611 does not count as minutes.

@DanielBon 1-844-PUBLIC or 1-647-788-8261 should allow you to access the Public Mobile IVR system.

Re: pay bill

Anonymous — Wed, 19 Feb 2020 21:36:49 GMT

@geopublic wrote:
@darlicious wrote:
@DanielBon I just tried *611 and 611 which both changed the number dialed to 1 647 788 8281 which is public mobile but strangely it's never done that on my phone before and I live in Vancouver and that's the Toronto number. I'm curious if that would charge me minutes on a $15 plan.
@darlicious The number I get is 1-647-788-8261 (Are you sure it's 8281?). Dialling 611 or *611 does not count as minutes.

@DanielBon 1-844-PUBLIC or 1-647-788-8261 should allow you to access the Public Mobile IVR system.

Yeah really...I got shangri-la something or other (so as not to advertise 🙂 )

Re: pay bill

darlicious — Wed, 19 Feb 2020 22:17:46 GMT

@Anonymous Lol......thats a dang nice hotel!

@geopublic I'm getting to that age of needing glasses....6's and 8's are the easiest to mix up!

Re: pay bill

yanzhiqiang — Wed, 19 Feb 2020 23:44:16 GMT

Why not put on auto pay so you can save $2 very month?

Re: pay bill

DanielBon — Thu, 20 Feb 2020 20:44:59 GMT

sure I will try . thanks

Re: pay bill

gblackma — Thu, 20 Feb 2020 20:50:28 GMT

@DanielBon If you are going to add an autopay credit card to your self service account . Leave the apartment field blank. If applicable, put your apartment number into the street address field ie xxx -street address . And leave out any spaces when entering your postal code .

@DanielBon wrote:
sure I will try . thanks