topic Data Plan Clarifcation in Get Support

Data Plan Clarifcation

muktlz — Tue, 04 Jan 2022 18:14:15 GMT

Hi,

on my Plan and Ad on section, it says my add-on is 12G. but it also say my Data Limit is unlimited.

What does that mean?

Add-on Name	*Data Limit (MB)**	Data Used (MB)**	Remaining Data (MB)	Status
12GB Data	Unlimited	16.434	Unlimited	Active

Re: Data Plan Clarifcation

McLaren — Fri, 18 Nov 2016 16:31:33 GMT

It's a bug. You only have 12GB

Re: Data Plan Clarifcation

muktlz — Fri, 18 Nov 2016 16:31:59 GMT

thank you!

Re: Data Plan Clarifcation

jimmyche — Fri, 18 Nov 2016 16:32:20 GMT

It's a known glitch that PM will fix once they have time.
A lot, if not all users have this.

Just ignore it for now.

Please bravo if this post helps you.
Please mark as solution if this solves your problem.

Re: Data Plan Clarifcation

Samianauman — Tue, 28 Mar 2017 00:38:45 GMT

It's happens once in a while but don't use or download lots of stuff by seeing unlimited lol Cuz it will fixed up sometime and whatever u already used will be deducted from 12gb It happen with me I was happy by seeing unlimited then burned it few gb so quick then few days later was deducted from 12gb